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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7221 results found

  1. When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.

    8 votes

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    1 comment  ·  Admin →
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  2. A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.

    10 votes

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  3. I think it would be nice if the arrival notification also included service details along with the name and time.

    6 votes

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  4. Ability to direct clients to individual location links

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. With millenium, if a client calls in and requests a Nail appointment, the front desk can type control + N and it will show only Nail technicians on the calendar for easier visibility and booking

    5 votes

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  6. For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.

    22 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. HR documentation - we need updated addresses, phone numbers, emails, and their hire date.

    Would like to have the pdf on the staff file (employee or client) so we can have it for easy reference.

    7 votes

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  8. Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.

    3 votes

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  9. Need additional appointment metrics found in the classic Appointment Metric reports, ideally:

    • New Clients (Requested)
    • New Clients (Non-Requested)

    As well as Return Clients (Requested)

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Add client email field to Account Balances report

    2 votes

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  11. When a client self books an appointment, have the system collect the CVC Code to the credit card. Then make the information integrate into our computer system. The information isn't saved on our end. So, if a client no-shows we can't charge them accordingly.

    5 votes

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  12. If a tax exempt client requires a refund, business would like ability to just refund the tax line item.

    5 votes

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  13. Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.

    1 vote

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  14. Would be great if there was a turn all off scheduling order to clear the defaults to start fresh. The current setup would be problematic for businesses with dozens to thousands of services.

    In Change Online Service Menu, perhaps changing the order of entire categories of services should be duplicated into the scheduling order portion. A branched structure of services seems more beneficial where as large portions would go one and after each other, and then granular controls of the sub branches ordering if need be.

    Additionally the "flexible mode" shouldn't be a before or after, it is more logical…

    1 vote

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  15. At this time, the add-ons and add-on categories must be individually added per service. We have many services with the same add-on services and we would like an easier way to toggle on/off rather than inputting manually.

    7 votes

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  16. There's a Product Sales report in the Sales category, but no Service Sales - would like to have a direct showing of service, quantity, cost, total revenue over the selected date range. ALSO would love if this report would have % to show, over the selected timeframe, what percentage each service made of the total services performed

    18 votes

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  17. On vagaro you can click on a current se3rvice and it allows you to book an appointment over it. It's way more mobile friendly as well.

    2 votes

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  18. 1 vote

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  19. Some services have deposits that are charged so it would be nice to have messaging that reminds the client of the deposit

    6 votes

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  20. create checkboxes and click all assignable services and update once when onboarding a new employee

    9 votes

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