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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8542 results found

  1. i'd like it to be mandatory for clients to need to include their DOB, address, and emergency contact when booking in addition to full name, phone number and email address instead of manually having to add this from my created forms

    1 vote

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  2. Staff will be notified when a new message comes into the message center

    81 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  3. Permission controlling visibility of client notes and tags in client profile.

    Ability to view only modify areas without seeing client contact info.

    3 votes

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  4. 1 vote

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  5. 2 votes

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  6. When other accounts are editing the appointment, we should be able to see who was the last to edit.

    11 votes

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  7. 1 vote

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  8. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. And give those with manage privilige ability to change single day's booking interval for that day from that view. Trying to cut down steps of when a manger sees that a particular day would benefit from altering this hidden feature that greatly impacts booking, from a dozen clicks of navigation to less and more intuitive.

    1 vote

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  10. 2 votes

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  11. As our service providers don't understand how their changes to this impacts their booking, what's assignable, and why things are set the way they are; any changes here have a rather large impact to scheduling. Additionally, unless a manager knows that this occurs, the issue will be problematic for an unknownst amount of time.

    Provide salons the option to have this behind a privilege wall.

    If a service provider decides that they need a different amount of time to do something then this would destroy their schedule. This is even worse if they have a service interval set up. And…

    3 votes

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  12. Quickly be able to identify time block reason such as - "Ask before booking" "Sick" "Color Only" " Book am first" "only existing clients here" "Lunch"

    1 vote

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  13. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. I noticed that a client name is now required when searching for an appointment. I use the search to find our next appointment for prospective clients, and often they don't end up booking. Fixing one of the constraints below would alleviate this:

    • Making it optional to require the name before searching
    • Being able to change a name on an appointment (then we could use a "throw away" name to search and then change to the real name if they actually want to schedule)
    2 votes

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  15. 3 votes

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  16. In the timeclock section of the dashboard, I think adding a total time clocked in each day would be helpful so we don't have to calculate the time in our head with Time-in and Time-out.

    19 votes

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  17. It would be great to have the company notified via email when someone purchases a "product" online - In our case we sell memberships and have to physically go run a report to see our membership sales.

    19 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. 4 votes

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  19. When adding account credit the payment is directed into the salon's main account. It would be great if you could choose to direct that account credit towards a specific merchant. In an almost complete rental salon, many of our stylists take deposits for extensions or other appointments, and that money should be directed to their merchant accounts, rather that having it go to the salon, then trying to run an report and reimburse them later.

    Or a better way to take merchant specific deposits.

    6 votes

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  20. We do not use the cards that clients put on file unless there is an emergency situation, forgotten card or no shows. It is an extra step to have to use the drop down menu to change the form of how we are taking payment as well as cards on file being accidentally charged instead of using the Duo. I would love to see the feature of having the option/customization of which shows up at check out screen as the first initial option.

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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