7932 results found
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2 votes
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Quick Add Service Column!
We have a lot of common treatments and services that are added on last minute to appointments and they're not always performed by the same stylist. It would be awesome to have a column of our most common add-on services rather than having to leave the checkout window to update the whole appointment and go back. We are glad we switched over from Booker, but that is something I seriously miss!
3 votes -
apply cancellation fee as an account credit
Streamline the cancellation process and make it so the cancellation fee can be applied as an account credit without opening a new sale.
9 votes -
2 votes
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2 votes
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Cancellation list to have a current appointment column to show who has already been rescheduled
It would be so helpful to have a column on the cancellation list that shows if they currently have another appointment so that we don't have to go searching their profiles. It would reduce the wasted time of searching through this. Thanks!
16 votes -
Banning clients from online booking
We'd love to be able to ban people from online booking. Currently, every day we have to physically go in and delete 2 clients who we have told we can no longer see them, but they still book online all of the time. This puts us in an uncomfortable situation to have a conversation with the old client.
5 votes -
Allow an option for the company to take absorb the cost of a price discount instead of the employee
When offering a discount to a client, the only option the system allows is for the employee's commission to be adjusted along with the discount instead of the company absorbing the cost.
6 votes -
Beta Report for comprehensive payroll purposes
Rows are service provider
Columns wanted:
Total hours worked (total for range)
Hours subject of overtime (set for your jurisdictionRegular hours without overtime hours
% utilized
Service sales
Service clawbacks
Voucher or membership totals
Product sales
Product clawbacks
Tip commission
Net sales
Total discounts
KPI columns:
Average appointment duration
Average time +/- clock in from scheduled shift start
Average time +/- clock out from schedule shift end
MoM, QtroQtr, YoY growth for service sales, product sales, net sales
7 votes -
2 votes
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subscribe to multiple calendars
I have 2 separate profiles for myself i would like the ability to subscribe to both calendars on my google calendar.
4 votes -
Allow more options for Offers
I would like to see the ability to limit offers to smaller segments of the audience using more filters. It would also be great to have expiration dates for offers, that way we don't have to remember to delete them when they are done.
17 votes -
3 votes
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Don't display some resources on the calendar
It would be nice to be able to set resources to not show on the calendar view. For example: a set of hot stones, we don't need to see if they are available on the calendar, but we don't want to double book them.
6 votes -
Ability/filter to see appointments that have been cancelled earlier in the day.
Walking into a closing shift where 3 stylists have called out means a lot of work on the backend when customers who don't check their email come in looking for their appointment to be filled and no one's here. Having cancelled appointments made easily accessible to see where they've been rescheduled to / the names of cancelled people would make tracking down individuals much easier. As nice as looking up by phone number is, it would be more efficient to see the cancelled appointment around the time the customer was expecting to arrive.
2 votes -
Booking questions for booking widget
Prior to booking, widget should prompt client to answer the following questions:
- Is this booking for you?
- If yes > normal booking flow
- If no > is this booking for a minor?
16 votes -
Add Accommodations without appointment
We should be able to add accommodations without needing an appointment to edit. If a stylist wants to add extra time to clients appointments, they don't always remember before the ticket is closed. If the client doesn't pre book, they have to keep an eye on their books to see when/if that client books again to add the accommodation.
25 votes -
1 vote
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Differentiate between Salon Request (Any Stylist), Stylist Request (New), and Stylist Request (Repeat) within the Booking Process
Ideally, the business can add a tag or button that lives in every booking process. Once the client details and services are entered and confirmed, the operator (and online) will select one of the following boxes:
- Salon Request (Any Stylist)
- Stylist Request (New)
- Stylist Request (Repeat)
Generate all this data into a report - allows businesses to track how clients are coming into the salon. The report should include % of existing guests retained and % of new guests retained. Currently, BLVD's retention report includes any guest who has been in the salon. So, if a business has a very…
16 votes -
Show add ons and modifiers on calendar tiles
Staff are not due diligent enough to check for the add on service on the main appt and could cause unhappy clients. Making it more visible will allow staff to not have to make extra clicks into the appt to find more information about it.
16 votes
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