7490 results found
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1 vote
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1 vote
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1 vote
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Bring back the Platform Updates on the support center
I miss having the platform updates on the support center page. It is a convenient way to see everything that has changed in the past month as well as linking directly to the specific articles about them.
7 votes -
1 vote
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are clients able to input their credit card information
for clients to book online are we able to require a credit card to hold on file to hold there appointment
so if they no show we are able to charge the card
4 votes -
2 votes
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2 votes
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Dispute Refund Reflections Customer History
If a charge is reversed and granted to a customer when they dispute the charge, this should reflect in the customers purchase history as a refund does.
-Alex
3 votes -
Limit Services listed when scheduling an appt.
Is there a way to not list the services that a Staff Role (Or Privilige Group) does not provide while selecting services for an appointment? We have hair, nails, waxing, brows, lashes, skin care at the same salon. We can type in a service but would be so much easier to have a limited choice.
1 vote -
Cross Reporting
Being able to pull one report for all staff even if they work at more then one location. We have many staff members who rotate locations and having to pull each dash separately is difficult.
1 vote -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
17 votes -
1 vote
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1 vote
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The ability of check out a group individually.
When we book clients for multiple people, when we check out, currently it does not allow you to separate and check out one person at a time. This can be easily remedied if BLVD would allow us to delete the non-relevant service(s) without deleting it totally off the calendar.
1 vote -
GMAIL SYNC
Would be great to sync incoming and outgoing emails into BLVD automatically.
2 votes -
1 vote
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When printing receipts, the window doesn't close after printing
When printing receipts, the pop up window doesn't close after you click the print button. If you don't close it manually (or the stylist is busy and forgets) it can cause the system to freeze or not allow certain functions to operate correctly.
1 vote -
Disclaimer for waitlist
Partner would like a waitlist disclaimer for clients in order to help manage expectations
8 votes -
When booking in the dashboard, it shouldn't automatically select requested
If there's a way for staff to decide if its a request or not that would be great when booking internally. It automatically makes it request and you have to unselect the heart. We would rather have to select the heart option.
20 votes
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