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  1. In which clients (or front desk) book the appointment and the appointments go into a feed that insert the appointments to the available times throughout the day but have no attached requested staff and are horizontally transferable. This column (working slightly like a resource) would have its own service prices that the performing service provider simply inherits for that appointment when an appointment gets assigned to them. Clients would book these "free agent" type blocks and receive confirmation the day before of whom and when their appointment exactly would be. At current the Boulevard platform is very booth rental designed…

    1 vote

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  2. Would like the option to report on flat rate commissions instead of %

    85 votes

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    Waitlisted  ·  18 comments  ·  Admin →
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  3. 3 votes

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  4. 2 votes

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  5. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. It would be SOOOO helpful to have a report that shows guest names that purchases with timeframes that we select. For example, we run promotions and I would love to run a report that I can enter the timeframe where it shows me the guests that purchase X number of products and what they purchased within that period.

    1 vote

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  7. With a large service book, we need to at times, and at least annually make changes to the price book. Ideally we should be able to set a date and time as to when the price change will be activated. This means we can work on any significant changes, then announcement ahead of time to guests. Then the prices all go live. Eg. Jan 1st changes for the new year. We can build the changes out now to go live Jan 1st.

    8 votes

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  8. When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.

    43 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  9. Some of our client's children use their parent's number but it's actually the parent's phone, and sometimes when the parent texts us it shows at the child's name. We're using the client tags as a small work around - marking children's, spouse's, or family member's profiles just so we know to double check the phone number, but it would be great if we could set which name defaults when we're texted by the number. Also - if a client and their child are booked on the same day with the same number, we've noticed that the confirmation text doesn't remind…

    12 votes

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  10. We reward our customers with Loyalty points to be used on future services. When a customer redeems the loyalty points on a service the Loyalty points are used as a discount instead of a payment type. This reduces or completely removes the commission that a service provider would have received. This also skews the discount report so it shows larger discounts given than what we have actually given. Loyalty points should be same as cash.

    For example, when I personally go to another company to purchase things such as the coffee shop or restaurant they use my rewards points as…

    20 votes

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  11. Users currently don't have control. If a user wants to NOT do online booking but HAVE online GC purchasing, they cannot turn off Online Booking. This is a design flaw. Online GC's produced and emailed then have a "BOOK APPT ONLINE" option...but it shouldn't!! This gives clients a work around from our booking process that causes us time and headaches. Please decouple online gc widget from online booking!

    4 votes

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  12. 1 vote

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  13. 1 vote

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  14. 1 vote

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  15. 1 vote

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  16. 1 vote

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  17. 2 votes

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  18. 1 vote

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  19. 2 votes

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  20. We would like the ability to be able to customize our reminders based on each stylist's preferences. Some stylists are okay with the options Boulevard currently offers, but others would like to be able to send out notifications a week or more in advance. Having the ability to customize based on the individual stylist's preferences would be awesome!

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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