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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. 3 votes

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    1 comment  ·  Admin →
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  2. Showing the Location Name of a business in the Staff Switcher

    1 vote

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  3. 2 votes

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  4. Requesting to have hot keys for switching between tabs. Wanting to switch between front desk, calendar, and reports.

    9 votes

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  5. I get clients all the time that want to tip our front desk receptionists. Most clients bring cash and can tip this way, but I would like the client to be able to tip the receptionist via card when they are checking out if they don't have cash.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. 2 votes

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  7. It feels nothing reads each other. You void a purchase order but for the inventory count to reflect you still have to go in and do an inventory adjustment? Doesn't make sense. Extremely frustrating and so easy for counts to be off. Do not feel confident with my inventory numbers. Professional and Retail items.

    32 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. The 4/6/8 week tab only takes you weeks from the current date. For example, if I book an appointment 4 weeks from today and I try to book another 4 weeks from then, I have to go back to today's date and click 8 weeks or use the calendar (but the calendar also only gives weeks from today's date).

    6 votes

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  9. It would be great to bill clients via ACH for memberships. Credit cards are too easy to request a new one or lock.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Allow each individual to choose their home page of choice... front desk? Calendar?

    2 votes

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  11. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. 3 votes

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  13. Booker was much easier to see/view the calendar

    4 votes

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  14. 2 votes

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  15. Unless a stylist purposefully clicks on the appointment, there is no indication that a note needs paying attention to. Would like icon visible or notification.

    34 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  16. 4 votes

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  17. If you need to edit a service while pre-booking with a client, pulling up the new appt tab automatically refreshes your page to the current date rather than staying on the date/time that you're trying to book on. This means you have to start over locating the correct date and time every time you need to adjust a service. This can be confusing during busy times when you are balancing phone calls and checking clients in and out. It would be really helpful if blvd would stay on the same date the whole pre-book process to avoid doing steps multiple…

    12 votes

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  18. 4 votes

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    1 comment  ·  Admin →
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  19. Hi! I was wondering if we could adjust how the waitlist is set up? I think it would really help if there was a way we could select how long we want a client on for (example: July 25-Aug 18, week of Sept 7-14, etc) so we don't have to go through the waitlist every few days and filter out those who's "keep on until" date written in the notes section has already passed a while ago, it would be more automatic. Please let me know if this is a setting we can turn on in Boulevard already or if…

    38 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. There is one glaring issue though which is if client last names are turned OFF, then staff cannot book appointments themselves. When they search a client, all of that client appears and then they have no way of differentiating. Not sure what the workaround would be; perhaps allow last name searching when booking appointments.

    2 votes

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