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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. 3 votes

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    Waitlisted  ·  Julia Egan responded

    Sorry, marked this as "scheduled" by mistake! We're looking into this but aren't yet confident if/when we'll tackle it.

  2. so that at first glance it is easier to look at the schedule and see what accommodations need to be made (no double booking, would like a certain area, etc.)

    37 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  3. Having spell check would be amazing!

    9 votes

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  4. 6 votes

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  5. changing or switching services in the register instead of having to go in and change the actual appointment. People get blowdrys instead of haircuts or a toner is added. It would be ideal to just add it in the register.

    6 votes

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  6. The membership tag should automatically be attached to a client profile when they join any membership!

    78 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. Must have a liability report to track outstanding prepaid units like we do other liabilities such as gift cards, account balances and vouchers. This is critical to running a business that has prepaid services so that liabilities can be properly accounted for.

    12 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Change from default card on file to default to card swipe when client is checking out.

    4 votes

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  9. 2 votes

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  10. There are a few pop-up windows that will block pieces of information that might be needed when adding notes. Examples of windows that would be nice to move are clicking on an appointment, creating a block, and canceling an appointment.

    3 votes

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  11. 3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. 5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. 4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. 2 votes

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  15. 2 votes

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  16. 11 votes

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  17. When creating a new service within a category, forms should automatically attach to that service rather than having to add them to the new service created.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. 3 votes

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  19. The alarm icon needs to show online cancelations as well as bookings. Sometimes clients cancel right after booking and the alarm icon doesn't show this

    3 votes

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  20. We are one of many boutique hair studio in NYC and have eliminated the 'front desk' We do all our own bookings by email and online and use a laptop in the salon. With the duo, now we have to have the ipad as well just to process with no other functionality needed in the salon for an ipad. The ipad also has to remain off idle/unlock so the Duo app is always working. So the ipad now has to remain on the charger. For a salon without a front desk it's one too many devices and silly that the…

    32 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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