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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. Client A sale, purchasing $100 of account credit for Client B using existing client credit. After sale, which will be a net zero for the business, will show as $100 in payments even through it should cancel out and be $0.

    2 votes

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  2. We want to ensure we offer lash extensions services every day of the week, but want to enable certain service providers each day, so that they have a rotation of sorts vs. being available for that service everyday.

    15 votes

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  3. We have LED as an add-on to our facial services and it would be very beneficial to have that linked to where it blocks the resource column so that we do not overbook that resource.

    19 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. The ability to cancel the appointment straight from the overview page on the client profile, we can reschedule or view appointment, but not cancel it. Great when they need to cancel all future appointments.

    6 votes

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  5. Have the ability to show the client account details on the iPad during the checkout process so we can ask if their account info (phone number & email are up to date) and have the ability to add their email for marketing purposes.

    9 votes

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  6. 2 votes

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  7. The link at the bottom of the confirmation and reminder emails (to get back to the website) is very small and not easily seen. It would be great to have the logo linked directly to the website, so that clients can click the logo to be directed back easily.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. It would be really great if we could select certain sections of the employee profile to show when the mouse hovers over it in the calendar setting in the business dashboard.

    A quick place to see "oh this employee speaks another language" or any other quirk or specific requirement/skill/need that that employee might have.

    2 votes

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  9. I would love to have full integration with Jotform and BLVD. I have a beautiful new client form I created on Jotform, and there is no way to link it to client profiles. BLVD integrated forms do not allow for any special/fancy/cute formatting, and do not allow clients to upload photos.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. 5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. We would love to be able to pull reports for the entire business including commission, Sales, Ect. We have two locations but operate as one salon and this is a bit of a pain point on the back end

    4 votes

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  12. 1 vote

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  13. 1 vote

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  14. There's too few color options for services, please add more!

    4 votes

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  15. 2 votes

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  16. 3 votes

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  17. It would be great if before an appointment could be saved on the stylist books the system prompted the operator to get Credit Card information. We "require" a credit/debit card on file due to a cancellation policy however most clients do not have a card on file because the operator forgets to ask for it. Having a window of some sort pop up to prompt the operator to gather the credit card information before the appt could be saved would greatly increase the number of clients with a CC on file. This would allow our shops to actually charge the…

    61 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. On client's check out ticket, can you change "Charge" at the bottom to whatever the payment actually is, because it is confusing when a client pays cash and it prompts "charge!"

    2 votes

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  19. Stating; "Boulevard has lost connection with Duo, please resolve this prior to the next checkout, or click here for help." Clicking this opens a popup of a troubleshooter with step by step procedures alongside animated gifs to get the situation resolved without Boulevard Help Chat or management's intervention.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. 3 votes

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