8533 results found
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3 votes
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Tickler system
Some way have a log for clients that records outgoing calls towards cancelations, rescheduling, and gift card balance reminders. A "tickler system" similar to medical or attorney offices that sets up reminders to call out to clients.
3 votes -
Better Texting Options
Please allow us to:
- Brand the look of our text box with custom colors
- Allow us to set a message of active text hours so that clients don't think we are active 24hr a day
20 votes -
Product Records Report - Add Price of product
The Service Record report includes the price of the service. It would be logical for the Product Records report to also include the price. That way I can export and audit ALL pricing in the system and ensure fewer errors.
8 votes -
Count No-Show & Early Cancellations in Client History even when charged per cancellation policy
Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.
101 votes -
Make it possible for overseas clients to use for online booking.
Overseas clients, for example those with UK credit cards are unable to book online as the system now requires a US zip code. Is there a way to make credit card submission accessible to cardholders outside the United States?? This is way too limiting. Also, if a client refuses to give their zip code, i've found that any zip code added to the card information still allows entry into boulevard, and processes fine. I'm certain the added zip code feature is for added security, but does need fine tuning. Thank you
3 votes -
3 votes
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button for inactive vouchers
ability to deactivate bulk amount of vouchers at one time. if client cancels membership we need option to suspend vouchers
15 votes -
Add more colors for staff members
As our business is growing we need more colors! It can be confusing checking people in and out if 2 workers have the same color attached to their schedule :) Even lighter or darker shades of current colors would be good! Thank you!
41 votes -
1 vote
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1 vote
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Client color formulas
If it is possible to have the color formulas (medications) more accessible (such as printed on the staff itinerary when that becomes available), it helps the stylist go back to formulas easier for their clients.
5 votes -
Front Desk Report - Detailed Time Log every step.
As we have Unconfirmed > Confirmed > Arrived > Completed in the Front Desk view.
It would be great to actually track exact time the client arrived. Was active and checked out with the exact time log. Boulevard already Logs this information, we just need a report of it.
Example client Anna had a 1pm appointment but came at 1:10pm
Stylist John took Anna at 1:15pm to his chair but spend 3.5 hours on her instead of the 3 hours allocated.
Anna Checked out at 3:45PM, instead of ~3pm.
As a business we want to know 2 things. If the…
16 votes -
More clarity and control over a location's time zone
A dashboard page defaults to Blvd's own time zone (PT) before the location's address is entered, but we should either 1) be able to change the time zone on our own and/or 2) there should be some sort of prompt to confirm the time zone before appts are made
1 vote -
Organize reports within locations
wants to organize reports for each locations to save the views they use the most
2 votes -
Brand level utilization report
Track utilization of products by brand to decide which brands to continue to carry
2 votes -
Email market to clilents with recommended services based on history
Would like to send marketing emails recommending service x because you liked service y
2 votes -
Please change or add a way to BYPASS security deposit if patient already has one
I require a $100 deposit for my patients when booking. This is there, as I have explained to my patients, as a fee if they no show. Unfortunately, everytime they book, they are required to put another $100 deposit down so many of my patients have $200-300 in credits. I need this option to be bypassed when they already have a $100 deposit on their account.
4 votes -
New appointment reports
ability to see how many appointments were booked in a day or time period. not just online bookings but manual bookings as well
1 vote -
8 votes
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