8533 results found
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A way to easily cancel repeating appointments
We have a lot of clients who book repeating appointments. I had a client who wanted to cancel her Thursday appointments and change to a different appointment date. I found out that I have to go in and cancel each appointment individually. Wish there was a button to select (delete all future repeating appointments in this set).
5 votes -
Need button to toggle off taxes for Tax exempt sales
We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.
For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs
25 votes -
Have a tab in client profiles for soley paperwork or SOAP notes
As massage therapists in the state of Michigan, we are required to fill out SOAP notes for each and every client. Having a place specifically meant for all of the clients paperwork either to upload OR for clients to fill out online would be PERFECT. Not sure what the rules and regulations are in other states but this is a MUST for us!
13 votes -
More descriptive text confirmations
We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.
One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.
32 votes -
2 votes
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14 votes
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Make tags unique
I noticed an oversight today while building a new automation system with out Boulevard integration.
In Boulevard itself I am able to create two identical tags. This could result in a huge issue if a staff member created a tag not knowing that the exact tag already existed. That new tag would not work with any of our automations as they are tag-ID specific, not tag-text specific.
Can you please update the tagging system so they have to be unique?
2 votes -
18 votes
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1 vote
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School/Institute Functionality
Robust functionality to incorporate BLVD's platform in schools
2 votes -
29 votes
This is not a planned priority for Boulevard at this time however we will continue to evaluate the needs of our customers against consumer protection measures defined by federal and state laws when considering this feature for development.
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resource blocking
please allow resources to be blocked the same way service providers can be blocked
15 votes -
Scheduling Alerts for Business
The business would like any message sent to the business have the option for it to also be sent to his phone.
1 vote -
Status page or email list with known issues
There have been several recent events where there is a known issue with Boulevard that isn't bad enough to warrant a status page update, so it isn't communicated to users. Latest is errors in confirmation emails allowing people to confirm appointments before they should be able to. It would be nice to know that this is a known issue before reaching out to Boulevard support. Either a part of the status page or an email list we can subscribe to for these smaller known issues would be good to have so we are aware.
2 votes -
Ability to select multiple orders at once
Have the ability to select multiple orders at once to delete in bulk.
3 votes -
Pre Authorization of Service amount that goes into effect at the beginning of a cancelation policy
Pre Authorizing the funds on a clients card would insure the stylist gets paid upon cancelation. The current situation leaves the stylist with a "declined" credit card that was placed by he client when making the appointment, thus losing money. The Pre Authorization should go into effect at the beginning of the salons/stylist cancelation policy, and if the Pre Authorization is declined due to any reason including INSUFFICIENT FUNDS, then the appointment can not be made. The PreAuthorization could be "captured" upon check out, or even canceled if the client wants to pay with a different card.
7 votes -
Ability to turn off online booking for specific services at business level instead of each location.
1 vote -
Do not let clients Bypass FORMS before they can book an appointment.
Clients are able to bypass forms that they should fill out prior to an appointment. This shouldn't be the case.
10 votes -
Take the Half Dollar Section out of the register count
No one really carries half dollars and if they do we can count them as quarters. I get 2 dollar bills more often then half dollars (Which is super rare in itself) and there is no section for them
2 votes -
Merging Clients should be more like booker
Booker allows you to search by the customer's name, email or phone number and merge all accounts together instead of having to do two at a time. Also, once you've selected all the client profiles to merge, you're provided with the date each profile was created, the last time it was logged into by the client and links to all the orders associated with each account and shows you in a single column which information you've chosen before merging. This also allows you to see which account was used most recently in case you are merging profiles without the client…
5 votes
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