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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Ability to quick add product(s) at checkout in the event the product(s) was not added to inventory ahead of time.

    4 votes

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  3. Gladly is a CX tool that would work as a CRM for clients. Being able to manage client lists and leave notes increases retention and client conversions into memberships

    2 votes

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  4. 99 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  5. Reporting on worked (clocked in) vs scheduled for non-providers (i.e. reception, managers, staff, etc.)

    2 votes

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  6. 1 vote

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  7. 1 vote

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  8. 1 vote

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  9. We need a report of each service provider's full list of services, timing and pricing. This is a basic report in every other software system I have ever used. This allows service providers and management to see only the services they perform, timing and pricing in a report. This allows us to easily print out and give to staff and use for reviews, and to write down any desired changes, before putting in the system.

    20 votes

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  10. iPad only offers Check in option but if you tap "don't have an appointment," it tells you to see a staff member. We are planning on scaling our salon concept to multiple locations and it would help us automate our processes if it could instead lead the person to our online booking widget instead of telling the guest to see someone to help them out. It would act as a self-serve kiosk in a way and that would be amazing. It would essentially eliminate the need for an additional receptionist.

    2 votes

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  11. I would love the ability to see some of the sales data in a chart or graft. This is especially useful when comparing data over the years.

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".

    Or maybe there can be an option to add no show fee upon checkout.

    Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.

    23 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  13. Please eliminate the cash draw from being opened when reprinting an old receipt.
    Reprinting can be done at (any time) and theft can occur.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Our graphics and photos look terrible when shaded with the automatic black overlay. Please remove or make adjustable so branding can shine.

    21 votes

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  15. automatic confirmation text sent to clients booked the same day or 24 hours before appointment with no email on file. or a button/tab to click to send out the text

    95 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Show all booking notifications on one page rather than having to scroll through the bell icon in the dashboard.

    2 votes

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  17. when stylists know they wont be in to cover their shift they should be able to edit their working hours and close their books. Also they should be able to open their own books without having to call the front desk

    2 votes

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  18. 3 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. 1 vote

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  20. 2 votes

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