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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. give us the option to add more than one category at a time when adjusting inventory. make it like inventory reports where we can count multiple categories. this will save lots of time

    18 votes

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  2. 2 votes

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  3. 11 votes

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  4. The business would like to the ability to reply to the clients rating from within the actual rating it self.

    3 votes

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  5. It would be easier to differentiate in a glance between those here and not here yet.

    9 votes

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  6. Have the option to use a disguised phone number for outgoing calls on a mobile phone through the reception app.

    5 votes

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  7. The current average spend is based on the absolute totals which may also include gratuities. This skews the numbers. It would be great to have it calculate it based only on services, products and take into account the deposits.

    1 vote

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  8. Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.

    4 votes

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  9. In the Client Visit Frequency report, please add a column for the 'service type' (short cut, long cut, etc.)

    4 votes

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  10. 97 votes

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  11. Ability to include photos of products that are sold online through their booking widget.

    3 votes

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  12. Some clients can only do certain days. So say if someone can only do Mondays having the option to click on a Monday and having all Mondays down in a weeks view.

    1 vote

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  13. 4 votes

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  14. 5 votes

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  15. As a part of onboarding, it was difficult for me to clean my data with multiple locations and exports of lists of contacts. It would be great for the program to recognize same contact information and result in error of import or exclude or override existing contact in the CRM.

    Also the ability to delete contact in error.

    3 votes

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  16. Creating a marketing email blast that personalizes the email to each client informing them of how many points they have accrued.

    5 votes

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  17. When searching products in the manage or gear tab the search allows names and UPCs, but not SKUs. Many of our products are barcoded with the internal SKU since they don't have a UPC. Searching by SKU would be very helpful to be able to scan a product and have it come up to manage.

    6 votes

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  18. The business wold like to be notified with a notification or a sound alert when a walk in is made on the iPad

    4 votes

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  19. Business would like to see the appointment details in the SMS notifications when appointments are booked.

    1 vote

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  20. The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.

    For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…

    1 vote

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