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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8178 results found

  1. When the wifi goes out, the checkout process goes down. It would be nice to have the ability to still checkout a client and have the transaction process when the system comes back online (see Square).

    6 votes

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  2. Regarding self check-in on the Duo App: If the client has an appointment at Location A but checks in at Location B, it currently checks the client in as a 'walk-in' at Location B but does not warn that their appointment is at Location A. This causes missed revenue for Location A and Location B may not be able to accommodate the extra appointment. This could result in a poor experience for both the business and client.

    The solution would be for the Duo App to display an alert if a client is checking in at an incorrect location, advising…

    1 vote

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    0 comments  ·  Admin →
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  3. Booker is unreliable but I was sold on Boulevard supposedly being more intuitive than Booker but I'm finding it far more tedious. You guys need to basically copy every aspect of Booker

    3 votes

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  4. make the first page of the booking widget optional. They would like to bypass it and go straight to service categories

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. We often run into situations where a relative or friend of the owner is given a discounted service but the employee received full credit. This ability on blvd would be really useful so we don't have to manually adjust the amounts during payroll.

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  6. Please provide a pop up alert when a client books a same day appointment.

    5 votes

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  7. Ability to disable sending receipts when processing a refund.

    1 vote

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  8. Strategies is a salon business coaching company that is heavy on understanding our companies numbers. Other booking companies have partnered with them to offer reports that work seamlessly with the worksheets Strategies uses. It would be great if one of your engineers would do the same. The reports offered currently are inaccurate, clunky and incomplete making it really tough to extract the data or even trust the accuracy.

    4 votes

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  9. 13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Including; business charge for cancellation fee, set time limit for when appt can no longer be cancelled without fee, for clients that have been charged cancellation fee before auto increase their cancellation fee with notice for future appts, option to divert controlled portion of cancellation fee to account credit.

    14 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. 4 votes

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  12. In the BETA reporting It would be extraordinary if the sales reports could be filtered down to the most minute trackable timeframe. It would allow mgmt to see total sales for a given time frame further broken down to totals each week, each day, maybe even each hour.

    3 votes

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    1 comment  ·  Admin →
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  13. A specific call list we can print and call to confirm appointments. We usually do 2 days before to remind those that have booked in advance but haven't confirmed yet.

    3 votes

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  14. 13 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. 15 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  17. 3 votes

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  18. 6 votes

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  19. 2 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. A bulk action to deactivate all gift cards with zero balance would be a great help to clean up the database and reports for gift cards.

    Bonus points for a tool that will bulk deactivate gift cards that were sold prior to a certain date (due to expiration)

    5 votes

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