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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8178 results found

  1. 4 votes

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  2. 4 votes

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  3. 14 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  4. My salon 99% uses the professional app and we do not rely on a the dashboard to operate. When viewing a client's history notes, this isn't possible and we do need to use the dashboard. Client history on app please!

    22 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  5. 2 votes

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  6. We are new to the system but came from another and we use our phones a lot. Some more user-friendly options would be great.
    1-It would be nice if we could see the whole week at a time.
    2-it would be nice if when we clicked a time on a specific persons schedule , it would allow us to just book that time with that person instead of us having to still choose provider and time.
    3-employees should be able to change their working times

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. 10 votes

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  8. Developer is struggling with our documentation around working with memberships. He is asking for a guide with sample code and examples.

    Would be really nice to be able to point him to a "Working with memberships" guide on our API docs along with a Postman Collection to share of mocked up queries

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. 35 votes

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    In Progress  ·  6 comments  ·  Admin →
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  10. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. We would like our booth rental stylists to have the same capabilities as our commission stylists in gift cards and taking deposits and have those go to their own merchant accounts.

    11 votes

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  12. Clients are able to confirm their appointments through text, they should be able to cancel via text as well.

    161 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  13. When setting up pricing for services. Have pricing based on a level and rather than customizing prices for each service provider individually you can just assign them to their level of pricing (ex. level 1, 2, 3, etc. or jr stylists, sr, master, etc.) That way when a service provider gets promoted you can just change their level and their pricing would reflect their new level instead of having to customize the pricing manually per service, per stylist.

    10 votes

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  14. would be nice to be able to use the app on the iwatch

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Because our artists are independent contractors some would like to have varying protocols (ex a 48 hour cancellation policy vs our usual 24 hour cancellation policy) for certain services. It would be beneficial to have forms able to assign to certain artists appointments rather than to service specific so we don't have to make all new services just for one form.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Be able to create a discount code that works for services with a specific technician(s). Right now it seems we can only check specific services.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. It would be more efficient to be able to click on an empty space on someone's schedule for the day to add additional time, rather than go to edit their entire shift. It was also make it easier because blocks would not need to be added between their available times.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Ability for system to notify business when a merchant account is submitted and the approval status.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. I notice after Checkout, the staff display defaults to just who provided the service, prompting the user to toggle the "Staff" dropdown to "Is Working" again. Can we stop this auto default, and keep the default to "Is Working"?

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Link to a survey on the iPad upon check in.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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