8177 results found
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Make tags unique
I noticed an oversight today while building a new automation system with out Boulevard integration.
In Boulevard itself I am able to create two identical tags. This could result in a huge issue if a staff member created a tag not knowing that the exact tag already existed. That new tag would not work with any of our automations as they are tag-ID specific, not tag-text specific.
Can you please update the tagging system so they have to be unique?
2 votes -
18 votes
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1 vote
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School/Institute Functionality
Robust functionality to incorporate BLVD's platform in schools
2 votes -
Scheduling Alerts for Business
The business would like any message sent to the business have the option for it to also be sent to his phone.
1 vote -
Status page or email list with known issues
There have been several recent events where there is a known issue with Boulevard that isn't bad enough to warrant a status page update, so it isn't communicated to users. Latest is errors in confirmation emails allowing people to confirm appointments before they should be able to. It would be nice to know that this is a known issue before reaching out to Boulevard support. Either a part of the status page or an email list we can subscribe to for these smaller known issues would be good to have so we are aware.
2 votes -
Ability to select multiple orders at once
Have the ability to select multiple orders at once to delete in bulk.
3 votes -
Remove black overlay from banner
Our graphics and photos look terrible when shaded with the automatic black overlay. Please remove or make adjustable so branding can shine.
20 votes -
Pre Authorization of Service amount that goes into effect at the beginning of a cancelation policy
Pre Authorizing the funds on a clients card would insure the stylist gets paid upon cancelation. The current situation leaves the stylist with a "declined" credit card that was placed by he client when making the appointment, thus losing money. The Pre Authorization should go into effect at the beginning of the salons/stylist cancelation policy, and if the Pre Authorization is declined due to any reason including INSUFFICIENT FUNDS, then the appointment can not be made. The PreAuthorization could be "captured" upon check out, or even canceled if the client wants to pay with a different card.
7 votes -
Ability to turn off online booking for specific services at business level instead of each location.
1 vote -
Do not let clients Bypass FORMS before they can book an appointment.
Clients are able to bypass forms that they should fill out prior to an appointment. This shouldn't be the case.
10 votes -
Take the Half Dollar Section out of the register count
No one really carries half dollars and if they do we can count them as quarters. I get 2 dollar bills more often then half dollars (Which is super rare in itself) and there is no section for them
2 votes -
Merging Clients should be more like booker
Booker allows you to search by the customer's name, email or phone number and merge all accounts together instead of having to do two at a time. Also, once you've selected all the client profiles to merge, you're provided with the date each profile was created, the last time it was logged into by the client and links to all the orders associated with each account and shows you in a single column which information you've chosen before merging. This also allows you to see which account was used most recently in case you are merging profiles without the client…
5 votes -
1 vote
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add multiple internal appointment notes
ability to add multiple internal appointment notes along with who added the note and when. would help keep track of internal notes between multiple front desk members. similar to how rescheduled appointments show who and when it was moved.
27 votes -
Package commision needs changing
When you currently buy a package it is a product with one "seller/service provider" who then gets the lump sum of the commission for themselves when the client is able to see different service providers when booking. This is common here, we have clients who purchase massage packages but like to see 2-3 different therapists but the commission is already paid through the product package sold.
Clients should be able to buy the package with no attached provider and then there needs to be a report that can be run every payroll with the packages redeemed and with which service…
3 votes -
1 vote
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28 votes
This is not a planned priority for Boulevard at this time however we will continue to evaluate the needs of our customers against consumer protection measures defined by federal and state laws when considering this feature for development.
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No show Prompt
When there is a repetitive customer that no-shows, can the system prompt us when scheduling the customer to let us know that the customer has no showed "x" amount of times so we can decide to make an appointment or decline the customer
153 votes -
Daily appointment count for every service provider
Add a simple count of appointment for each service provider for each day in both the desktop and mobile dashboards
8 votes
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