8177 results found
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Non-Provider Utilization Report
Reporting on worked (clocked in) vs scheduled for non-providers (i.e. reception, managers, staff, etc.)
2 votes -
1 vote
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1 vote
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1 vote
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Stylist Service List Report
We need a report of each service provider's full list of services, timing and pricing. This is a basic report in every other software system I have ever used. This allows service providers and management to see only the services they perform, timing and pricing in a report. This allows us to easily print out and give to staff and use for reviews, and to write down any desired changes, before putting in the system.
20 votes -
Don't have an appointment?
iPad only offers Check in option but if you tap "don't have an appointment," it tells you to see a staff member. We are planning on scaling our salon concept to multiple locations and it would help us automate our processes if it could instead lead the person to our online booking widget instead of telling the guest to see someone to help them out. It would act as a self-serve kiosk in a way and that would be amazing. It would essentially eliminate the need for an additional receptionist.
2 votes -
Visual Analytics- being able to see the last 2-3 years against eachother
I would love the ability to see some of the sales data in a chart or graft. This is especially useful when comparing data over the years.
18 votes -
No Show fee
On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".
Or maybe there can be an option to add no show fee upon checkout.
Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.
23 votes -
Please eliminate the cash draw from being opened when reprinting an old receipt. Reprinting can be done at (any time) and theft can occur.
Please eliminate the cash draw from being opened when reprinting an old receipt.
Reprinting can be done at (any time) and theft can occur.2 votes -
Show all booking notifications on one page
Show all booking notifications on one page rather than having to scroll through the bell icon in the dashboard.
2 votes -
stylist can open and close their own books
when stylists know they wont be in to cover their shift they should be able to edit their working hours and close their books. Also they should be able to open their own books without having to call the front desk
2 votes -
3 votes
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1 vote
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2 votes
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A way to easily cancel repeating appointments
We have a lot of clients who book repeating appointments. I had a client who wanted to cancel her Thursday appointments and change to a different appointment date. I found out that I have to go in and cancel each appointment individually. Wish there was a button to select (delete all future repeating appointments in this set).
5 votes -
automatic confirmation text sent to clients booked the same day or 24 hours with no email on file
automatic confirmation text sent to clients booked the same day or 24 hours before appointment with no email on file. or a button/tab to click to send out the text
94 votes -
Have a tab in client profiles for soley paperwork or SOAP notes
As massage therapists in the state of Michigan, we are required to fill out SOAP notes for each and every client. Having a place specifically meant for all of the clients paperwork either to upload OR for clients to fill out online would be PERFECT. Not sure what the rules and regulations are in other states but this is a MUST for us!
13 votes -
More descriptive text confirmations
We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.
One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.
32 votes -
2 votes
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14 votes
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