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8529 results found

  1. It would be fantastic if blvd can categorize specific tags so that convertkit can then import these tags into their corresponding automations via the integration. For example if a client wants joins our membership and is tagged with a member tag then for that info to be shared via the convertkit integration and be able to identify that specific tag so that they can get put into the proper funnel.

    2 votes

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  2. Have the option to book ongoing standing appointments and ongoing time blocks like for lunch instead of just a certain number of times or date. We have clients that have been coming for over 10 years on a standing appointment. Or at least send us an alert when their standing only has a few appointments left.

    8 votes

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  3. One service provider can service up to 3 rooms on their own, even if the services start at the same time.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Our Salon would like the ability to add an additional processing time. So for complex services it could be booked as an Application, processing window, application, processing window and then the finishing time.

    5 votes

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  5. Ability to duplicate a purchase order from one location to another with the same products and quantities

    4 votes

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  6. The checkout process is SOOO detailed and gives the opportunity to show credits used, the name of a discount/promo, multiple payment types etc. Yet the receipt that is available after the transaction, clumps all the discounts into one sum, therefore making all that work USELESS for anyone that wants to reference it! Please carry the coding that is in checkout process to the receipt--this is the good CUSTOMER SERVICE our patients deserve!

    2 votes

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  7. Our office sends out personal birthday cards, it would be helpful if there was a report option so this can be done ahead of time instead of having reception do it daily as they look through the days appointments.

    29 votes

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  8. last system you didn't have to change out of your main screen to simply do a singular sale. a separate tab would work . At the moment you have to go to sale and theres this little tab far right ,anyone new to the system its quite confusing

    2 votes

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  9. Currently the Cancellation Log only loads data from the past two weeks once the Staff Member filter is applied. Adding the load more button will provide the ability to broaden the search past those two weeks and make cancellation audits by staff member much easier.

    1 vote

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  10. Ability to receive a notification when the emails are sent and when the accounts are updated and also have a feature in the dashboard to be able to search who has been sent the failed payment emails

    1 vote

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  11. Ability to manually move clients on waitlist to show priority clients (Example ones that were cancelled on due to a stylist being sick, etc...)

    6 votes

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  12. It's helpful that access can be limited by IP address, but for further protection would find it important to be able to limit access based on staff schedule. For example, a user who is scheduled Mon-Fri should only be able to log in on those days.

    3 votes

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  13. We would like to be able to turn off resource view completely when we don't need to see them. It is very confusing when they pop up randomly!

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. When creating a new appointment within the dashboard, adding a "How did you hear about us?" field in the new appointment window

    4 votes

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  15. "You are scheduled for an appointment at Refine Men's Salon of West Hollywood West Hollywood on Jul 28, 2023 at 6:00pm PDT."

    So any company that has their name of location in their business name would be listed in emails with the location twice. I think solution is remove the city from the automatic portion of the emails as the location is listed anyway in the address below.

    2 votes

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  16. If a client clicks on " add tip on card" on the DUO for an assistant, and then opts to use cash instead, there is no way of completing the transaction. We currently have you close the transaction window in boulevard, and close and reopen the app to refresh the ticket. There has to be an easier way. Would it be possible to add a back button to be able to void the tip on card selection on the custom gratuity page? Thanks

    2 votes

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  17. When clients book an appt for themselves and a guest - either under their name or as 'guest of' the appt should automatically add a tag as a 'party' and highlight both appts when hovering over one or the other appt!!!!!

    4 votes

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  18. We need to be able to set start date for membership to bill on when signing client up and charge a $10 start up fee that is automated

    5 votes

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  19. 4 votes

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  20. Adding a message client button on the client file. When I need to contact a client I click on their appointment and the popup bar shows the phone number, option to cancel or reschedule, etc. An option to message them directly from there would be so helpful, instead of having to go to do all the extra steps to messages and pull up the name and then message.

    4 votes

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