8178 results found
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9 votes
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Change behavior of "orders" Screen to match "Clients"
Change the Orders screen to work more like Clients: When you click an order to view details, they slide over the screen to see details. Then when you close the order it slides back out of the way and you are still on the order screen. This allows you to keep any filters in place and still see the order details.
A change like this would help streamline the user experience so more aspects of the program behave in the same way making it easier to use and to train new users.
2 votes -
You should have a option to just clock in and out, without being able to see calendar view
You should have a option to just clock in and out, without being able to see calendar view
3 votes -
2 votes
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Reporting - Number of new memberships sold by a specific staff member
As a business owner, I would like the ability to report on the number of new memberships sold by each of my staff members.
For example today one of my favorite reports is a weekly report in which I can see my staff and the following items:
- How many new memberships they sold
- How many appts they had
- How many members they saw
- How many non members they say
5 votes -
It would be great to have the ability to get the "Manage Appointment" link through the API so we can include it in our custom client texts
It would be great to have the ability to get the "Manage Appointment" link through the API so we can include it in our custom client texts
2 votes -
Basic Appt Report that shows Appt data such as Service Booked, Date when appt was booked, Date of Actual Appt, and staff member
We are recommending an implementation of a basic report that we can pull to show Any appointment that shows quick Appointment Data:
Service booked
Date when Appointment was Booked
Date of Actual Appointment Service.
Staff Member
Service
We have high ticket PMU (Cosmetic Tattoo Services) and Lash Services which can block off 2-3 hours of time and our front desk needs to follow up consistently with these appointments to ensure the clients fill out all their proper forms ahead of time and also do not cancel their appointment. We have found that the higher a service price and the longer…
8 votes -
"First Available" option DISAPPEARS when the screen is Enlarged
When you click "new appointment" at the top right, it opens a small mini screen at the bottom right to fill in all necessary information. It would be great to enlarge the screen and see everything in a bigger, cleaner format, so we click the enlarge button to expand the screen. But if we do that, the "First Available" option disappears, and we must select a stylist instead. When enlarging the screen, please keep all the functionalities that exist when the screen was small!
1 vote -
Disabling Last Name Requirement When Creating a New Client
We get very busy and to quickly sign-in clients, we only want their first name and phone number as required fields. These two pieces of info are enough of a differentiator that we don't want to spend time asking someone to spell out their last name. Some people have very long and complicated last names, and we would rather not have to get their last names wrong and have it be blasted across all marketing and text reminder communications every single time, and instead just use their first names only. Plus, being on first name basis with people feels like…
1 vote -
Phone Number as UID
Phone number as a unique identifier
3 votes -
Employee schedule list view on app
The app should have a feature that allows employee to see their schedule for that week and following weeks (ex. Monday 10am-5pm, Thursday 10am-2pm). As of right now I am having to send my employees screenshots of the schedule on the dashboard. Which is not very accurate in the case of availability changes. The only way for them to see when they work is to rely on the "grey areas" of availability under their name which is very difficult and leaves too much room for error.
16 votes -
Add same service into the booking widget
Allow for the same service to be added into the booking widget for an individual appointment.
1 vote -
have the message notifications work and update on their own.
The message notifications used to work and don't now. It would make this system so much better and more usable with that feature being functional.
1 vote -
1 vote
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155 votes
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1 vote
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For memberships
If a patient is increasing their membership level/cost, there should be an option to charge it on their normal pay date. Ex. $99/mo to $299/mo, payment day of the first of every month. Patient decides to increase on the 15th, the increase doesn't get charged right away, but instead on the first of the month. My help chat agent advised this is NOT possible.
2 votes -
provider order on app
Keep service providers in same order as desktop!
2 votes -
14 votes
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Inventory Adjustments
give us the option to add more than one category at a time when adjusting inventory. make it like inventory reports where we can count multiple categories. this will save lots of time
15 votes
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