8177 results found
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Average spend to not include gratuities
The current average spend is based on the absolute totals which may also include gratuities. This skews the numbers. It would be great to have it calculate it based only on services, products and take into account the deposits.
1 vote -
remove the option to book a lamination with a hydra facial (vice versa)
Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.
4 votes -
Add a field to Client Visit Frequency report
In the Client Visit Frequency report, please add a column for the 'service type' (short cut, long cut, etc.)
4 votes -
97 votes
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Include photos of products that are sold on website
Ability to include photos of products that are sold online through their booking widget.
3 votes -
Having the option to look at a certain week day in a weeks view
Some clients can only do certain days. So say if someone can only do Mondays having the option to click on a Monday and having all Mondays down in a weeks view.
1 vote -
4 votes
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5 votes
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Deduplication on Import of Contact Lists
As a part of onboarding, it was difficult for me to clean my data with multiple locations and exports of lists of contacts. It would be great for the program to recognize same contact information and result in error of import or exclude or override existing contact in the CRM.
Also the ability to delete contact in error.
3 votes -
Rewards emails individualized for clients
Creating a marketing email blast that personalizes the email to each client informing them of how many points they have accrued.
5 votes -
Allow searching products by SKU
When searching products in the manage or gear tab the search allows names and UPCs, but not SKUs. Many of our products are barcoded with the internal SKU since they don't have a UPC. Searching by SKU would be very helpful to be able to scan a product and have it come up to manage.
6 votes -
Bell Notification when Walk-in is Booked
The business wold like to be notified with a notification or a sound alert when a walk in is made on the iPad
4 votes -
Appointment details in SP notications
Business would like to see the appointment details in the SMS notifications when appointments are booked.
1 vote -
Things created or updated in the dashboard should indicate that and not my username
The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.
For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…
1 vote -
Be able to add Card on File and/or Take Deposits from Pro BLVD app
My staff and appointment scheduler are all virtual. They work mainly off their iPads and iPhones. They need to be able to schedule an appointment AND (at the very minimum) ADD a card on file for new clients.
22 votes -
Please add a feature that shows the price of the base service before clients choose a professional! the prices are not shown when booking -
Please add a feature that shows the price of the base service before clients choose a professional! the prices are not shown when booking - that is strange - they should show right away
2 votes -
When toggling between locaions, leave the date the same as original locaton search.
If I am searching for a particular date at one location and switch to anothere location, the date should stay the same, not always jump back today's date.. one can click the 'today' button for that.
10 votes -
Ability to map to service add-ons and service modifiers individually through the public API
Currently, dev teams can 'hard-wire' the custom booking flows as needed but this isn't scalable as any changes to the flow (adding, removing, or modifying services, add-ons, and modifiers) also requires continued dev assistance. This distinction through the API would allow our team more flexibility and autonomy over our custom flow
1 vote -
Differentiate online booking from the calendar view
It would be great if there’s a way to show the online booking in the calendar with a different color or a distinct emoji. The reason for that is because the executives at the front desk are receiving appointments through phone calls and walk-in, for those who have knowledge of it, however for the ones that come through online booking there’s nothing that made them different from the rest.
2 votes -
Membership service provider data
We track membership sales by our front-of-house team because they receive commissions for selling memberships, but it would also be really useful to see which service provider a client saw most recently before their membership. Even though our service providers are not pushing memberships as much as our FOH, they have a huge impact on clients signing up for one because they provided the service the clients are signing up to come back for every month. This would be a useful tool for us in performance metrics for our team.
2 votes
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