7169 results found
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Cannot differentiate between two clients with the same name on app
Customer asks: add phone # alongside name
When you are booking an appointment through the app on your phone and you type in the client name, sometimes 2 or 3 of the same name comes up. Its a crap shoot which is yours. It would be greatly appreciated if there was a phone number listed right next to the name to determine which one is your client. You have to fully book the client before you can see if you picked the correct client. If it is not, the incorrect client just received an email for an appt they did…
7 votes -
1 vote
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1 vote
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requirement for patient profiles
i'd like it to be mandatory for clients to need to include their DOB, address, and emergency contact when booking in addition to full name, phone number and email address instead of manually having to add this from my created forms
1 vote -
Permission: Client notes & tags
Permission controlling visibility of client notes and tags in client profile.
Ability to view only modify areas without seeing client contact info.
3 votes -
1 vote
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2 votes
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Show last edit from editor
When other accounts are editing the appointment, we should be able to see who was the last to edit.
11 votes -
Blocking Multiple Providers at Once
It would be great if we could choose more than one provider to block time for (ex: staff meetings) etc as opposed to blocking time on each provider individually.
23 votes -
Contact Center Notifications
Staff will be notified when a new message comes into the message center
80 votes -
1 vote
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1 vote
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Make service provider badge at top of calendar view state booking interval for that viewed day
And give those with manage privilige ability to change single day's booking interval for that day from that view. Trying to cut down steps of when a manger sees that a particular day would benefit from altering this hidden feature that greatly impacts booking, from a dozen clicks of navigation to less and more intuitive.
1 vote -
2 votes
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2 votes
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Way to restrict service providers from editing their service menu.
As our service providers don't understand how their changes to this impacts their booking, what's assignable, and why things are set the way they are; any changes here have a rather large impact to scheduling. Additionally, unless a manager knows that this occurs, the issue will be problematic for an unknownst amount of time.
Provide salons the option to have this behind a privilege wall.
If a service provider decides that they need a different amount of time to do something then this would destroy their schedule. This is even worse if they have a service interval set up. And…
3 votes -
Add tags for time blocks
Quickly be able to identify time block reason such as - "Ask before booking" "Sick" "Color Only" " Book am first" "only existing clients here" "Lunch"
1 vote -
2 votes
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2 votes
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Make the new requirement for client name when searching for an appointment optional
I noticed that a client name is now required when searching for an appointment. I use the search to find our next appointment for prospective clients, and often they don't end up booking. Fixing one of the constraints below would alleviate this:
- Making it optional to require the name before searching
- Being able to change a name on an appointment (then we could use a "throw away" name to search and then change to the real name if they actually want to schedule)
2 votes
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