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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8176 results found

  1. Allow us to input more employee information such as address, birthday, work anniversary, etc with reminders enabled.

    6 votes

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    1 comment  ·  Admin →
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  2. Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. When splitting payments, it would be ideal for the payment prompt to reset to default after first payment type is entered. It is habitual to hit the green button which when splitting payment, will put through the same payment type as the first. This leads to excessive refunds and guest time management. At the very least, ask for a prompt for second payment type.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.

    4 votes

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  5. Average ratings at the top of Ratings section

    3 votes

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  6. This would not only indirectly cause service providers to be more aware that there is further demand for them, it would directly incentivize them to keep tabs on their books and make changes that managers and front desk staff normally would overlook in order to get the clients (and revenue) in :)

    3 votes

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  7. I have had several Different kinds of scheduling software and never ever have I had an Issue where a canceled appt or a rescheduled appointment be sent a reminder. It's unbelievable this is happening. How unprofessional it makes us look when we have people show up for appointments because they are confused.

    1 vote

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  8. It would be helpful if there were two sections for notes in a guest profile. General client notes intended for the front desk team and a second section for the estheticians to leave more detailed notes that they wouldn't leave in a treatment chart.

    5 votes

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  9. 5 votes

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  10. I'd like to be able to mark out staff members to preform certain tasks or classes during their gaps between clients. I'd like them to still be available to take clients if one schedules but assign tasks in their down time.

    12 votes

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  11. Please create a "mark message as unread" option! This will help tremendously with how often we get interrupted mid-correspondence to assist with in-person clients. Also it doesn't seem to save a draft of your message when you leave the screen and come back.

    55 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  12. can you please add a second tax rate option? our state has a 6.5% tax, but a 7.5% tax on alcohol sales.
    I have a wine and beer license and my clients get wine and beer offered electively during their services

    5 votes

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  13. At any point staff can take extraordinary amounts of salon data. This is terrifying. Ability to do reports is needed for most front of house staff, but taking transaction data and client data for years within minutes and sending csv(s) external should not be one in the same privilege level.

    5 votes

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  14. For example, be able to set it so that retail products always go to the service provider and Packages/series always go to the receptionists.

    2 votes

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  15. Ability to edit service durations, processing and finishing times by day of the week. Example: set a different transition time only on Sundays.

    2 votes

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  16. We often have spouses or parents book appointments for other people and fill the forms out in the other person's name. We then end up with an incorrect form in their profile. It would be nice to be able to copy or move that form to another profile to keep our records matching.

    11 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  17. We had an idea for rescheduling! So - when clients cancel it will show in their profile history, however when we reschedule it does not show. It would be a good idea since clients reschedule often.

    36 votes

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  18. 3 votes

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  19. Upon arrival of a client that holds a multiple appointment, cell notification should state:

    all appointment times for that appointment

    (example: the stylist 1 appointment time and the stylist 2 appointment time.)

    4 votes

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  20. 21 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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