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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7893 results found

  1. 6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. We need to receive a real time updates for the all events, related to the studios/location life cycle, to sync up with our data platform

    1 vote

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  3. Easy way to export a CSV of all employees with columns to show what their account status is

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. The "Add form" feature currently doesn't make sense. It automatically prompts the person that is adding a form to a client to fill it out themselves. In 99.9% of instances that form needs to be filled out by a client / patient. That form should be added to the client's appointment so they can fill it out on the business's ipad or their own device. This would be extremely useful because we have clients requesting additional services at the time of an appointment. Some of those services require another consent form.

    8 votes

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  5. Allow all check in notifications to go to one number/email regardless of who is performing the service.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Ability to add hyperlink to Client Notes so users don't have to copy and paste, but can instead, click.

    3 votes

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  7. The business would like the ability to have notifications for all check-ins for all providers sent to a specific profile (person who manages front desk)

    1 vote

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  8. 1 vote

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  9. It always reverts to today's date when switching between locations which is very annoying when you are trying to accommodate a client at either location for a particular date.

    8 votes

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  10. Changing an appointment and all enhancements/add-ons are lost

    1 vote

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  11. Deposits for services in dollar amount, not %
    The ability to add or update services on the ticket/sale instead of rebooking, this is an additional step that’s time consuming
    Not being able to edit a ticket/sale after payment has been processed. If an error is made we have to delete the entire thing and start over instead of being able to update payment type.
    Online scheduling allows guests to schedule at weird times and the bookings overlap even though we’ve selected “no double bookings”
    Changing an appointment and all enhancements/add-ons are lost
    When adding credit we then are unable to…

    1 vote

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  12. The business wants the ability to track pre booked %'s for the staff members who are booking the appointments. They want to be able to see reporting on performance metrics as well based on if they have upgrade services, added add on's ect.

    1 vote

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  13. We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.

    For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs

    22 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Would be really convenient to be able to see the calendar view while messaging a client with an existing conversation, as it seems the pop up/minimize feature is so far for new messages only. Either that, or being able to split the screen or create some kind of tab option.

    25 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  15. 1 vote

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  16. 11 votes

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  17. The business would like it to be option to enter in a reason on why loyalty points are being updated. They are trying to save as much time as possible.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. 1 vote

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  19. 12 votes

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    1 comment  ·  Admin →
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  20. sometimes accidents happen and an appt gets checked out before it has happened. Once it has been checked out it can't be edited or REMOVED from the calendar. This means other clients can't book this spot online

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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