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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7893 results found

  1. Sometimes I have to go back and edit closed sales so that employees can get their commision. It would be much easier to do this if I could just open a sale and then hit a "next" button rather than having to enter and exit sales and lose my place.

    12 votes

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  2. it would be super helpful to not have to click into the "block" to read it fully

    26 votes

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  3. It would be beneficial to be able to see how many vouchers or product units a client has available to be redeemed when making a new appointment instead of having to fully open their profile to view.

    3 votes

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  4. 5 votes

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  5. When going back and forth from front desk to calendar view, i think it would be helpful to have the date remain the same whedn switching back and forth rather than returning to todays date.

    32 votes

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  6. 1 vote

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  7. Ability to quick add product(s) at checkout in the event the product(s) was not added to inventory ahead of time.

    4 votes

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  8. Gladly is a CX tool that would work as a CRM for clients. Being able to manage client lists and leave notes increases retention and client conversions into memberships

    2 votes

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  9. 2 votes

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  10. Reporting on worked (clocked in) vs scheduled for non-providers (i.e. reception, managers, staff, etc.)

    2 votes

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  11. 1 vote

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  12. 1 vote

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  13. 1 vote

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  14. 98 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  15. We need a report of each service provider's full list of services, timing and pricing. This is a basic report in every other software system I have ever used. This allows service providers and management to see only the services they perform, timing and pricing in a report. This allows us to easily print out and give to staff and use for reviews, and to write down any desired changes, before putting in the system.

    20 votes

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  16. iPad only offers Check in option but if you tap "don't have an appointment," it tells you to see a staff member. We are planning on scaling our salon concept to multiple locations and it would help us automate our processes if it could instead lead the person to our online booking widget instead of telling the guest to see someone to help them out. It would act as a self-serve kiosk in a way and that would be amazing. It would essentially eliminate the need for an additional receptionist.

    2 votes

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  17. I would love the ability to see some of the sales data in a chart or graft. This is especially useful when comparing data over the years.

    18 votes

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  18. On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".

    Or maybe there can be an option to add no show fee upon checkout.

    Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.

    23 votes

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  19. Please eliminate the cash draw from being opened when reprinting an old receipt.
    Reprinting can be done at (any time) and theft can occur.

    2 votes

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  20. Show all booking notifications on one page rather than having to scroll through the bell icon in the dashboard.

    2 votes

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