8529 results found
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Edit Appointments Screen maximize option
When you go into edit an appointment, the screen is now minimized so you have to scroll to see everything. It would be great if we could minimize or maximize the appointment screen so we can see the information we'd like to see.
2 votes -
Allow negative discounts through offers for the purpose of doing surge pricing for holidays or peak times
Example: New Years Eve services, to not only entice staff to work hours that are usually requested off, but also to increase revenue to make up for reduced hours. Offer = Percentage off = -20% so that $100 is now $120 for selected dates, auto apply.
1 vote -
Bulk update employee privilege groups
Ability to change employee privilege groups in bulk, instead of one employee at a time. We are getting rid of a privilege group and moving everyone from that one to an existing group, but we first have to move all 50 employees over to their new one before deleting it which is extremely tedious
6 votes -
Waitlist Icon and/or Status
Ability to see if a client is on the Waitlist with an Icon and/or through their Client Profile.
19 votes -
Lip Scrubs/Exfoliators
I think adding lip scrubs especially in the winter would be an amazing idea, we can even add special scents during the holidays like Hot Chocolate or butterscotch or in the spring we can have flower like scents. WHO DOESN'T LOVE A GOOD LIP SCRUB???
1 vote -
Alert before charging clients using the card on file
As a new salon to Boulevard, we thought we would only use the stored card when prompted or if selected. The checkout is vague and we have mistakenly charged the card on file. Some clients prefer to use a different card than the one stored. We do not like the extra fees involved with using the stored card.
6 votes -
canceling at confirmation
We do not want guests to be able to cancel their appointment via the confirmation email. If clients wish to cancel, they will need to call. This allows us the chance to get them rescheduled rather than just canceling their appointment. We won't be able to use the email feature at all until this is resolved or it's going to impact us in a very negative way. I saw at least 5 other posts for the same idea so I think if you merge them all you will see there is quite a need for this. This seems like a…
15 votes -
One client booked with two stylists. When ringing up, one checkout vs two
I had one client booked for with two different stylists in the same day. When I went to check them out, I had to ring them up separately (i.e. ring up services with one stylist first, then with the other as a separate transaction). I would love to be able to do this all in one transaction.
3 votes -
An area for clients to add notes when making an online booking
We sometimes will have clients that aren't sure what they've gotten in the past or aren't sure what the service they want is called. It would be great if they were able to leave us a little note when making a booking to make sure they booked the correct service.. Otherwise they may book a service that's much longer than the one they believe they're getting.
3 votes -
Allow for scheduling 2 appointments at the same time ON THE APP
it scrolls ahead or behind 5 minutes no matter how you try to correct it. You can do it with no problem on desktop. The app keeps changing it.
3 votes -
Allow option to discount a set amount of billing months for memberships
A specific example that comes up for us A LOT is wanting to discount the first 3 months of a membership and then have the 4th term go back to the standard pricing.
10 votes -
on client end its listed as one price for a service but on the backend it can be split between two service providers
example root touch up and hair cut $150 show to client
on our end we can split it $75 to colorist $75 to hair cutter2 votes -
3 votes
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Add donation option to checkout flow in the Duo app
Ability to add a 'donate to cancer' option on the tip screen in the Duo app when the client is checking out.
4 votes -
1 vote
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Make the "Include a message (optional)" part of booking editable
We should be able to edit the wording to say something other than "Include a message (optional) and potentially make it a requirement for specific services being booked! This would be helpful because we are having a handful of issues where a patient books a consult with an added removal, but i t should be a surgical visit. We ultimately don't know that until they arrive and explain in more detail what they wanted removed! This allows for more time and potentially adding stitches to a wound.
1 vote -
Display amount of membership terms paid for in memberships tab
I love the new layout of the memberships tab, but it's not easy to see at a glance how many months/terms the member has paid for anymore. This would be really helpful for many reasons but mainly because if you have a minimum membership join, it's harder to tell how long they've been a member for.
1 vote -
Allow clients to manage memberships themselves
Allow clients to view their membership status and balance, pause, or cancel memberships.
31 votesHey folks! Exciting update: clients can now view their membership details in the client portal. By navigating to the new memberships page, they can view:
- Benefits of their membership
- Their next billing date
- The option to update their payment method on file
- Names of people they've shared their membership with (if applicable)
Check out the changelog to learn more about this update.
This launch does not include the ability for clients to pause or cancel memberships on their own, so I won't mark this idea as 100% complete just yet. Be sure to check out the Client Portal support article for a comprehensive outline of all that clients can do in the portal, and how to install it on your website so it's easy for them to find.
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Create filter for service not received
Kate Somerville reached out wanting to create a report that reflects clients who have received one service but not another. It would be helpful to add a filter for that to generate more dynamic reporting!
2 votes -
service modifiers on wait list
Need the ability to see required service modifiers for waitlisted appointments to ensure the correct service times are available based off the modifier questions that are asked such as gel removal or no gel removal which mades a big difference in time.
4 votes
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