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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7893 results found

  1. I would like the ability to edit the name of the uploaded document. Right now the only way to rename an attached file is to redownload it and then upload with a different title.

    7 votes

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  2. 6 votes

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  3. 9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Just to avoid mistakes when making schedules, I think the weekly framing should be shifted to standard

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Staff Schedule Report needs to include ALL Staff not just Service Providers

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Was thinking that the professional app should send notifications if a business desires in order to alert staff that they are running behind. I would ultimately love it if the app had a "live console" mode that if there is:

    upcoming appointment, shows minutes until expected arrival, what the client's normal minutes prior or late to appointment check in is (using client database)

    current appointment, shows checkin time, start time if stylist marks as active state, shows expected completion time, BUT shows timer countdown until expected completion time and percentage of current appointment and color coded background that starts flashing…

    3 votes

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  7. inventory quantity shows during a sale as you're typing in the product in the search bar This way when a client is wanting something not quickly found on the sales floor, staff can quickly realize if we have some in back-stock or if we are out without having to run a report which is higher on the privileges allowance that most of my reception staff.

    3 votes

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  8. 4 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  9. Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.

    46 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  10. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.

    32 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  12. When a client books an appointment online- it would be amazing if the appointment automatically had some kind of tag to show it was booked online on the schedule instead of having to open an appointment. 🌎Something like this

    27 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Have the ability to set a service scheduling order specific to a client, if they need a specific order different from what is currently set for the business.

    3 votes

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  14. Hi there,

    I would love if you added holidays to the calendar so that we have a handy reminder and do not overbook on those days. Thank you!

    11 votes

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  15. have a lot of clients that have multiple accounts, would love if they could merge their accounts via client profile

    5 votes

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  16. 1 vote

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  17. 1 vote

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  18. In our salon it would be a great deal of help to be able to choose specifically to redeem birthday points for loyalty program members since it only allows you to redeem all points or no points rather than a specified amount from clients points.

    8 votes

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  19. We have 3 tiers of memberships. Each tier has different % off. some memberships have two % off for example 20% on facial , 30% body sculpting. these discounts should be auto-applied to members at checkout and when booking.

    1 vote

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Right now, using the Client API we can query cart -> availablePaymentMethods which will also return all the vouchers and their service names. However we canno extract the Product names associated.

    1 vote

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