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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7538 results found

  1. I want to be able to add a 30% upcharge for weekend appointments or if a stylist comes in super early or stays late as a surcharge/convenience fee. Currently, you can only discount a percentage. I had to create a whole new category with redundant services, and it's messing with my reports.

    1 vote

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  2. 2 votes

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  3. Booker gives you the option to drag out/in the calendar's width and length. Boulevard needs this option so you can compress the entire day's schedule into view

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. whenever a client no shows and it gives the option to checkout with the no show fee i would like the appointment to still stay on the books and be in a column like unconfirmed clients

    2 votes

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  5. 7 votes

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  6. 2 votes

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  7. Patients often use multiple email addresses, it would be great to cross ref the email AND phone number

    2 votes

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  8. In the BLVD DUO app... it times out after a minute, and often messes someone up that is filling out their forms. Is there a way to put in a request to get rid of the time out feature? And if there's not, can we request a longer time out period, more like 5 minutes vs 60 seconds. It has been an ongoing issue for some of our staff and clients to deal with.

    2 votes

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  9. We are constantly discounting our services to zero because they were purchased on Groupon or Classpass. It would be great to have a 100% button - right now the buttons only go to 50%

    7 votes

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  10. 6 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  11. We honestly have had to re-pair or reset the Duo reader at least once every two weeks for some reason and each time it is a fairly involved process requiring an owner or manager to be present or tell the staff their login in order to set things up again. It would be awesome if this could be set up just so linking can be done and no changes to the Duo settings like tip amount, etc.

    9 votes

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  12. 2 votes

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  13. Client A sale, purchasing $100 of account credit for Client B using existing client credit. After sale, which will be a net zero for the business, will show as $100 in payments even through it should cancel out and be $0.

    2 votes

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  14. We have LED as an add-on to our facial services and it would be very beneficial to have that linked to where it blocks the resource column so that we do not overbook that resource.

    19 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. The ability to cancel the appointment straight from the overview page on the client profile, we can reschedule or view appointment, but not cancel it. Great when they need to cancel all future appointments.

    6 votes

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  16. Have the ability to show the client account details on the iPad during the checkout process so we can ask if their account info (phone number & email are up to date) and have the ability to add their email for marketing purposes.

    9 votes

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  17. 2 votes

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  18. Our clients use gift cards often and asking for a tip is uncomfortable. Since we can't currently swipe our gift cards, can the gratuity screen be available for keyed-in cards, too?

    9 votes

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  19. The link at the bottom of the confirmation and reminder emails (to get back to the website) is very small and not easily seen. It would be great to have the logo linked directly to the website, so that clients can click the logo to be directed back easily.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. It would be really great if we could select certain sections of the employee profile to show when the mouse hovers over it in the calendar setting in the business dashboard.

    A quick place to see "oh this employee speaks another language" or any other quirk or specific requirement/skill/need that that employee might have.

    2 votes

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