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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. 1 vote

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  2. Be able to easily print client history or have a button in the client profile that says "print client's treatment history"

    25 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Any client forms or charts that are opened should open in a separate window so that receptionists can easily refer to the form & input the data into the client's file and so that service providers can easily and efficiently chart client's appointments. Ever since this feature was updated on Boulevard (where we now have forms open on the same page), productivity and efficiency in form-related tasks has plummeted.

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Recently, there have been updates to the online booking process for new clients, and it seems to be causing difficulties. Many clients have reached out to us via text because they found the steps involved in the booking process cumbersome.

    Firstly, clients are required to enter their email before they can see available appointment times for a service. However, they are then prompted to enter their email again if they want to complete the booking. It would be more user-friendly to only require entering the email once after the client has selected a service, date, and time when they are…

    3 votes

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  5. Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.

    7 votes

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  6. When someone books for their child (guest of...) the credits should be easier to use under the person it was booked for.

    1 vote

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  7. Clients are SO confused with online booking and being able to pre-purchase services online. What needs to be fixed:

    1. Remove individual appt vs group appt - it is too many steps for the client
    2. Be able to hyperlink directly to the service and/or category to link to socials and our website links.
    3. Customize order for category and services vs auto-default to alphabetical
    1 vote

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  8. We should be able to search by tag and by keyword to match names with procedures completed! Thank you!!

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. It'd be really helpful if businesses were able to manually widen a service provider's column on the calendar page. This is especially useful for salons/spas with lots of service providers and making the Calendar view look less cramped.

    3 votes

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  10. A select and deselect all button on the payment method screen in the client profile to update voucher expiration dates at once

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. I would love to see an itemized report for products and services, listing the order(clickable to go right to that order is needed), number, products purchased/services, guests name and service provider. And then making it customized to be able to select the whole company or just one stylist.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Custom voucher expirations - have the ability to create custom expiration dates for vouchers (between 1 year + and beyond)

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Example- Kristin is a Massage Therapist, Esthetician and does Wax. In our company, Blue is for Massage, Purple is for Estie's and Yellow is for Wax. If there was either a small color dot or block displayed under the Staffs name in the Calendar- It would be much easier to Book an appointment (from a visual standpoint)!

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. “Group appointments” implies that there is more than one person getting services. “Multiple Services” however means it could be one person getting more than one service. Being a nail salon, it’s an important distinction because our clients aren’t able to book themselves a mani AND pedi at the same time unless they select the current “group” option. Causes confusion and frustration for us and our clients who don’t understand the BLVD booking system yet.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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    • for example if someone wants a hot stone massage and books online it will add the tag so that we are prompted to turn stones on
    3 votes

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    1 comment  ·  Admin →
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  15. Memberships should have the option to be paid via alternate methods such as Venmo

    4 votes

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  16. For example, at the end of the day running a report that shows how many future appointments were scheduled that day.

    6 votes

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  17. Would like to be able to resend the failed membership email

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Option to enable Offset only for transactions completed online (example; gift card purchases).

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. For recurring appts, like weekly blowouts or 3 week mens cuts, giving the option to book indefinitely and keep them on the same time in perpetuity is really helpful with the system we swapped from. Please consider it.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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