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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8175 results found

  1. Heya.
    I would love it if after an appointment is completed in the overlay, I had the option to redirect clients to a specific page on my site.

    1 vote

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  2. For example, have someone available for service 1 and 2 from 8-2, but after 2, only available for service 2. Also, daily capping on service time per practitioner - for example massage therapist wants to limit to 5 table hours a day.

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. Include a filter to allow adding products by brand.

    Also Some form of bulk selection of products would be super handy rather than searching and inserting each product individually. We often end up manually adding discounts per a sticky note at the desk because adding items to an automatic offer is too cumbersome when it is a large selection of items.

    4 votes

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  4. Apple Pay does not allow one transaction processing multi-merchant account transactions. Client always has to tap/insert card twice.

    8 votes

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  5. 2 votes

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  6. It would be really helpful if we could see the name/SKU of vouchers used in orders. We have a few different memberships and also often award promotional vouchers and being able to quickly see which exact vouchers were used at which appts/which orders would be helpful.

    2 votes

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  7. All the before pictures I take are saved in the profile, but to open them they open in individual browser tabs instead of opening as a pop-up within the exist browser. It would also be nice to have a little thumbnail that shows the photo before I click on it.

    2 votes

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  8. Have the ability to automatically split tips in the checkout window or at the end of employee's shifts.

    13 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  9. Ability to add add-on services after an appointment has been scheduled so that I can support upselling and efficiently modifying services.

    8 votes

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  10. Not have just a credit card option for free services (such as corrections). We have to change the amount and then go to "Other" to close out the ticket. Also, even if the service were free not everyone wants to pay a tip by credit card, which is all this options currently provides.

    4 votes

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  11. 6 votes

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  12. I'd love the option to still offer group appointments for online booking, but only for groups of 2-3.

    Right now we will sometimes get larger groups 4/5/6+ booking online which not only gets complicated, but we also have a separate process internally for larger groups.

    7 votes

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  13. 41 votes

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  14. If there could be a question at check in/check out with options to select how clients found us then we could better track what methods of advertising are working the most efficiently.

    2 votes

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  15. The business would find it helpful to have the status of the appointment visible within the appointment details section rather then only through the satellite icon.

    4 votes

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  16. It would be nice to be able to run a staff performance report that had the staff's commission in the report so you can figure out the profit per staff member.

    7 votes

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  17. When editing an appointment to change a combinations of service, provider, or resource the edits often result in an error, and then having to start over.

    You can usually only edit one or two details before having to save/close, reopen, and continue editing (minimum of 5 clicks to not send email and get back to editing). It would be nice to have a guide to what combinations of edits cause the errors, or to not have errors to start with.

    3 votes

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  18. 1 vote

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  19. When adjusting inventory quantities, service times, etc... The scroll wheel can adjust the amount if the cursor is over the entry box/line. This can often result in some crazy data if you aren't very careful about where the mouse is.

    I could be in the minority but I have never used the mouse to adjust these amounts, and I don't see much of a use case where it is beneficial.

    I have, however, messed up my data multiple times with this being an option. Real life scenario: clicking on a box to enter an inventory number, entering it, then scrolling…

    2 votes

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  20. For those responses that occur after a while, there is little notice that there could be a response waiting unless the user goes into check.

    1 vote

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