8529 results found
-
Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.
3 votes -
Add column for expense note to register closeout report
I need to know what expenses I took out of the register were for. Having this would be helpful for bookeeping
2 votes -
Allow us to break out the service client count between Members and Non-Membe in Beta
The reason for this is to provide an accurate 'Membership Conversion %' so that we can provide proper feedback to our staff with actual numbers.
See Below as an example:
Jan.2024 New Membership count = 10
Total Service Client Count = 100
Non Member (or Member) Service Client Count = 50currently if I were to count the membership conversion %, I would divide 10/100 = 10%...but in reality the staff can ONLY sell membership to a client that is not a member, so I would really need to perform 10/50 = 20%
2 votes -
Printable Product List
It would be a huge help to manage our products if we could print an entire list of our inventory.
2 votes -
Multiple Job Roles/Clock in rates for one person
For instance, some days I do permanent makeup, some days I do lashes, and some days I work on management duties in my office. Currently I have to have 3 separate staff profiles for this which is confusing. It would be nice to have the option for staff/owners to clock in under specific roles instead of having to create multiple staff profiles for one person. The same applies to staff. If they are training I still need them to clock in, but I need them to clock in for training, not for services as they are paid at a different…
12 votes -
Waitlist Automatically Reach Out To Clients When There Is An Opening
Once I get a list of people on my waitlist and there is a cancelation I would like a text to be sent out saying "Hello! We had an appointment at 2pm come available. First to reply Yes will book this appointment. If you're not free, please ignore this message."
161 votes -
client marketing list functionality
Your lists for internal marketing are not sufficient to run basic marketing. I cannot exclude people, or combine lists. Or monitor the frequency of contact.
Please add : exclude clients already booked.
Please add: Do not email if has been emailed in 15, 30, 60 days
Please add: Email client of x employee AND x employee. (currently it it is set as or)18 votes -
Want to be able to pre-pause a membership
Want to be able to pre-pause a membership before their next payment is due. No way to currently do it. Thanks
6 votes -
Please add tags next to client name when you use "New Appointment" button
From the Front Desk and Calendar view, when you click on "New Appointment" purple button - could you please have it pull in tags associated to the client -
Thank you1 vote -
need to be able to refund clients without having to go through orders
We have multiple instances where client refunds are moved to account balance because of exchanges or errors and then we cannot refund the account balance or create a refund without an order. The system duplicate charged an account balance somehow and I can't issue a refund to the client without waiting 4-6 weeks?
1 vote -
Wix integration for inventory sales
We would love to have blouevard integrated with our Wix website shop so we can sell inventory and track what is in stock, on hand totals, etc.
2 votes -
Track down with in reports
Example if im looking at service sales. I see a transaction i want to look more into I want to be able to click that transaction and it then show me what its connected to client, service and payment method
3 votes -
An automated system to re-run credit card for no shows that block their card until the debt is satisfied
We have had it happen a few times now that a no-show will block their card so as not to be charged for the missed appointment. This is unfair to us as a business since we have a strict no-show policy and our team expects to be compensated for their missed revenue. It would be nice that when marking an appointment as a no-show or late cancel the system would keep trying periodically until the debt is collected.
6 votes -
Message notification customization
Have the ability to turn off message notification icon, and also to have the ability to convert the notifications into emails instead of notifications in the dashboard (staff is not always available to see them)
4 votes -
4 votes
-
Allow customization of what cancellations are shown in client portal
We often have to cancel client appointments for administrative reasons like combining multiple appointments, changing the name to a spouse, etc...
These cancellations marked as "Mistake or Error" still show up in the client history in the new online portal. We have had multiple clients reach out asking why we cancelled their appointments because they see the cancellation in the portal.
It would be great to have the Mistake/Error selection not show in the portal (or some way to choose which ones do show in there)
6 votes -
Ability to upload gift card graphics
Have the ability to upload gift card graphics for online gift cards.
41 votes -
Inventory report
For inventory to be categorized by brand
1 vote -
right click
I NEED the ability to RIGHT CLICK on things and choose to open them in a new window!
3 votes -
Filter for offer codes list to only show codes used in that date range
When running a report using the offer code filter, I just want to be able to see a list of the offer codes that are relevant to the date range that's set. If it wasn't used in that time range, it shouldn't be an option.
1 vote
- Don't see your idea?