8175 results found
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18 votes
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Better sales report
The sales report shows income with services purchased with gift cards and account credit, but that isn't an accurate report because that wasn't income generated that day.
1 vote -
Hover mouse over employee icon to show services offered
It would be great if you could hover your mouse over each employee icon it would show the services they do or offer when in the Calendar view. This would allow easy access when scheduling to know who can and can't do certain services. This would be especially helpful when someone is new to the system it displays everything they need to schedule appointments smoothly.
2 votes -
Required Finishing Service for Online Booking
I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.If this is already available, my apologies. :)
10 votes -
Master Reports
The business wants to be able to run a report that shows a master list of SP's, the services they provide and the set cost.
1 vote -
Staff Wall
A place where staff communications can be posted. whether it be one to another or from the owners. This way important bits of info can be put on display.
-Send notifications to the team
-post for historical20 votes -
Re-set lists to page one when changing filters on the products page
When viewing products the interface remembers what page you are on when changing brands, categories, etc...
Example: I am looking at items 101-150 for the shampoo category.
I change the filter to hairspray (25 items)
The page is blank because it is displaying items 101-150 for a category with only 25 items.
The display should be reset to the first page any time the filters at the top of the page are adjusted.
4 votes -
Having a sign in/ sign out method for receptionist.
Most salons/ studios have more than one reception. With that, things can get confusing in figuring out who booked what appointment. With this, each receptionist has a sign in number with their name to make it easier in tracking appointments and clients
1 vote -
enable an Experience Rate
We would like to have the capability to add an "Experience Rate", an automatic 4% charge to clients to offset the cost of providing the best in technology, amenities etc. at our salon. This will be a 4% flat fee added to all transactions (both service & retail). Some salon softwares allows the fee to be added as a “tax” some can add it as a “service charge” or similar.
1 vote -
Customize receipts to have automated options to include instructions, package/service details such as expiration dates, cancellation policie
1- Customize receipts to have automated options to include instructions, package/service details such as expiration dates, cancellation policies and 2- Easily be able to submit all these automated options and details to all appointments.
5 votes -
Blocking out online booking for a period of time
When a stylist needs to take a period of time off, we want to be able to block online booking but still be able to book internally. If we turn off online booking currently then clients are unable to book for a future date.
2 votes -
Professionals should be able to access their own individual waitlists
I would like to see it as at least a privilege option that we can activate-- This way it's easy for them to replace appt times in the case of a cancelation or offer alternative times/accommodate if they decide to do so.
6 votes -
1 vote
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Payroll reports
I would like to see a commission detail report by service provider. Currently have to run two reports, download them copy and paste. Very clunky!
30 votes -
Email notification when a client books online
It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…
12 votes -
New vs Returning client revenue report
A report that will show the numbers of New clients versus Returning Clients in a number not percentage and to view the revenue for each separate group.
9 votes -
Allow form integration with Google Drive
Allow Forms and Charts to be stored in Google Drive for easy access
1 vote -
Notes on Chargebacks
The new chargeback format is awesome, but I would love to be able to make notes before I submit--if more than one person is working on it, or you're waiting for a client to call back, it would be really handy to be able to notate there
3 votes -
2 votes
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Offer Reporting Shortcut/Insight
Within the offer codes setup page/listing there should be a shortcut for high level metrics around the offer code such as number of uses, revenue, etc. It's cumbersome to have to look into beta reports each time.
4 votes
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