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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7540 results found

  1. The business would like it to be option to enter in a reason on why loyalty points are being updated. They are trying to save as much time as possible.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. 1 vote

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  3. We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.

    One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.

    28 votes

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  4. 12 votes

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  5. sometimes accidents happen and an appt gets checked out before it has happened. Once it has been checked out it can't be edited or REMOVED from the calendar. This means other clients can't book this spot online

    7 votes

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  6. 2 votes

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  7. 1 vote

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  8. I would love a report that allows me to see ALL details for products.

    Details would include: inventory on hand, reorder point, brand, supplier, etc...

    Some items (like reorder level) can only be seen by painstakingly clicking on EVERY product.

    1 vote

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  9. See client notes at a glance on the calendar in app and desktop. Easier for all staff to view notes without going into client profile. There should be a clickable option to turn on/off daily client notes.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. 42 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  11. My staff and scheduler add appointments virtually from home/car etc using their iPhones and iPads. We came from Square (which had a FANTASTIC app for scheduling).

    We need the ability to search available appointment times for each staff and have it only show the assignable services for that specific staff member.

    Trying to flip through a 3-day calendar view to find available appointments is ridiculous.

    12 votes

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  12. The business would like the ability to have the availability optimized when not using the View times Button. This is useful for the business when they are booking add ons.

    1 vote

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  13. The ability to filter/sort client history to show all completed and canceled appts

    4 votes

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    1 comment  ·  Admin →
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  14. Control if a tag can be set on the profile level, appointment level, or both. For example, we have a tag for group appointments but it sometimes gets added to a client's profile instead of just the one appointment

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Flag guests who are missing email and phone number

    2 votes

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  16. 4 votes

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  17. I would like to see at the top of the screen quickly who is logged into the computer. That way I know if a manager etc left themselves logged in.

    19 votes

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  18. Ability to remove client's last name from the confirmation and reminder email greeting

    1 vote

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  19. 19 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  20. The error message that pops up when payments have been blocked are unhelpful as it doesn't specify the reason for the error. There should be a more detailed error message to let customer's know that payments have been blocked.

    1 vote

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