8175 results found
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Go back to the old way of checking out clients
The new way of checking out clients has too many unnecessary steps. The old way worked better and was more efficient for both the clients and the stylists. The tip should go back to being asked before the payment because everyone asks if they can tip and I have to explain every time that is if after you pay. Also we should only have one step that you have to "confirm" the payment. Right now they have to press continue and then later confirm . The continue steps is unessascary and just makes the check out process too long.
4 votes -
Distribute / Apply Discount to Services in Bulk
we have special that we would like a flat amount take off (and spread equally through all the services that are part of these specials).
2 votes -
pause notifications based on appointment
If an appointment needs to be rescheduled due to a scheduling conflict, it would be nice to pause reminder texts/emails to the customer while still keeping it on the book so the front desk can reach out to customer
2 votes -
Confirmation window after editing an appointment
It would be great to have a confirmation window appear (similar to when an appointment is rescheduled) after you make edits to an appointment. Ex: change service, time etc.
2 votes -
2 votes
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Character counter for Contact Center so that businesses can be better informed whether that extra emoji or punctuation is worth it 🤓🧐
Best implementation would show everything past 160 characters with red UI then showing how many additional messages would be used to send.
2 votes -
2 votes
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Update client expierience page to show full number for online booking time frame.
The new client experience page is useful for seeing many items in one location, I just found that it only shows two digits for the timeframe for online booking. I freaked out when I thought my booking was only open for 18 days. I then realized it was 180, but not showing the third digit. This is true on multiple browsers and multiple screen sizes.
1 vote -
Create New Client Through Message Screen
It would be convenient to be able to add a new client through the "Message" tab without having to click the "Client" tab. Being a new location, we have new clients messaging us to get scheduled so when I add them as a client, I have to copy their information down, then click the "Client" tab to "Add New Client". If this can be done through the actual message itself, it would save on time and efficiency.
8 votes -
Access to more custom client data in beta reports
Would like to request client data to appear in multiple beta reports (be able to filter)
1- Be able to select any and all info you want to see in all report (client birthday, email, phone, tags, anything from the client profile)
and also
2- Uploaded photos on profiles should auto populate instead of having to click5 votes -
appointment types should be made clearer
It would be SO much simpler if at the time of booking, either the guest or the employees can book appointment types -- so clicking New Appointment would prompt user to define whether the appointment is a request, a prebook, or a referral. Makes it easier for salon owners who track these metrics at review time as well.
11 votes -
what just happened with the add ons?
It's already a little annoying to have to edit the appointment to add the add ons but now you have to edit the appointment and the click on the 3 dots and click select add on to even show the add on options. It would be way easier if you could add them at check out simply by typing them in like retail.
4 votes -
Update the "schedule" view to show number of forms that were assigned to the appointment
The schedule view has some utility, but it is hard to know if someone was assigned a form that wasn't completed. A third column for "assigned forms" would allow us to see if they have forms that should be completed so we can make sure we get the information from them.
1 vote -
guest of hilight
When a client books a 'guest of' when we hover over the appointment, both appts should light up so we can see they are together....
21 votes -
multi check out
when two appts are merged and one persona pays, the history of that transaction does not go onto both accounts. we have some clients with missing transactions and it is because its on the other persons account. This is not a good scenario
2 votes -
Memberships as account credit
We need the $ coming from memberships to go directly into account credit
4 votes -
Cancellation Emails to the Business
The business would like the ability to disable the emails that are being sent to the business when an appointment is cancelled.
14 votes -
Ability to manually add a service fee at checkout
We charge an automatic 20% service fee for all group and package bookings and would like to have the option at checkout to have an easy way to add the 20% fee with a click. This is not the same as the tipping feature as we do not accept gratuities through boulevard.
4 votes -
Create a monthly view for staff calendars
Have a monthly calendar view so we can see what all staff members are working throughout the month, but from a big picture overview.
We have stylists that work every other Saturday, one Saturday a month, every other friday, etc. Would be much easier to keep track from a monthly view!20 votes -
Group all appointments for the client into ONE BOX on the schedule. Combine the times and make it one big box.
On the daily schedule, if a client is doing a bunch of things, combine the all the separate services together... make it one big box with a list of services instead of a bunch of little ones. Especially if it's the SAME TYPE SERVICE.
2 votes
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