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8529 results found

  1. when a customer does not show up is there a way to mark the appointment that the patient did not show up? or have the system automatically identify that appointment as a no show and charge them

    3 votes

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  2. When a client is coming in for multiple appointments in a single day and those appointments are linked.. if they decide to cancel one single service, the system cancels all of the appointments that were linked together instead of allowing you to cancel just one of the services in the group.

    2 votes

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  3. 1 vote

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  4. I find that when potential/existing clients see this they believe either that there are absolutely no appts available that day or believe that the requested staff is fully booked on a day they are not even scheduled.

    It would be better to let them know that there are other service providers available on that date to attempt to retain the potential booking and not be worded so absolute that there is no hope to get an appointment on the selected date.

    Additionally the flow implicitly causes the client to assume that the service provider was or is fully booked on…

    5 votes

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  5. we need a report that shows patient conversion. if they book a consultation, which services were booked post consultation. Also conversion between esthetic to medical and vice versa.

    5 votes

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  6. This would be instrumental in helping businesses that have staff all over the place work together alongside Blvd in-house support. I'm thinking that the Blvd helpchat (bot or person) can communicate with the slack channels for Blvd businesses. Advantages include, does not require full instance of dashboard to ask for help, can have group chats and bring other staff in so that multiple operators can get the solutions from Helpchat without having to copy/paste and screenshot things to each other, provides service providers who never use dashboard to get a way to seek assistance on using features.

    1 vote

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  7. Show the descriptions for expenses paid out from the register in beta reporting

    3 votes

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  8. It's a useful software that would be very useful for salon and spa owners.

    3 votes

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  9. It would be very helpful if you could assign equipment to a room.

    7 votes

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  10. I agree with others that we should have the option to text the receipt but more importantly that the prompt to leave a review should be visible within their mobile screen. Clients see that it is simply a receipt and do not scroll to the bottom to see that they are being asked to leave a review. We would greatly appreciate this so we do not have to keep verbally giving these instructions and come across as desperate for reviews!

    3 votes

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  11. Have a register feature to view previous and closing day denominations and also keep security of business data in mind
    - View denominations when exchanging cash for change
    - Taking in cash
    - Also have audit reporting capabilities for overages/shortages

    6 votes

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    1 comment  ·  Admin →
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  12. Have the ability to auto enroll all clients into the loyalty program.

    39 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  13. The ability to indicate if the client is male or female in addition to preferred pronouns

    5 votes

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  14. We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.

    23 votes

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  15. Let us have to option to add an expiration date to our gift cards. We do gift card specials sometimes but we like to run them to be used by a certain date

    3 votes

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  16. Pop-up when their are Open Orders

    2 votes

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  17. Have a database that may not be clients but wants to receive marketing. Aka emails/texts. And the ability to add clients by email only (no first/last name) to this database.

    9 votes

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  18. Is it necessary to list the time zone on a reminder text. LETS REMOVE IT! Its insignificant!!

    1 vote

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  19. Don't allow products with a current quantity of 0 to be sold or have a pop up that warns that the quantity is at 0

    5 votes

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  20. At the very minimum, allow for a tag that would show when a client does not have a CC on file.

    193 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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