8175 results found
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Time blocks unavailable on booking overlay
Would like the ability to TURN off online booking for any staff that has a time block. Marking it as unavailable so that certain services with the double booking option are also still blocked for online booking
Idea: maybe to have an option to select Unavailable for online booking "time" under Schedule tab under Manage
2 votes -
Adjust Calendar FONT Size
Visually, its hard to see the names and the whole calender. Can we have presets where we can make the words on appointments and icons bigger without compromising the whole view
2 votes -
4 votes
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Integrate with Tippy
Our salon is new to Boulevard and we use Tippy for our tipping system. We would love for Boulevard to consider integrating with Tippy.
39 votes -
Remove failed refunds from reporting
If a refund did not go through, it should not be included in reporting. If it is, a current status could be helpful for determining if the funds were actually removed from the business account or not.
1 vote -
Send emojis via Contact Center
It would be really wonderful if we were able to add emoji's when communicating with our clients through the message center. Just like the way we have emojis when messaging with the help center, but with our clients. PLEASE, PRETTY PLEASE!!!!!
31 votes -
Offer different types of client notes
Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized
13 votes -
1 vote
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Reference to CC on file, but guest maybe wants to pay a different way.
So for the guest who have a cc on file, it would be nice if a button popped up and said, "Do you want to charge the card on file?" Then we have to hit confirm or no. This is especially true for young adults that maybe have their parents cards on their file, but then the young adult actually wants to pay cash and not charge Mom's CC. It just automatically grabs the card on file with no chance to asking first.
1 vote -
Business Level Text Messages (vs Location Level)
for patient portal messages, it would be nice if the conversation crossed over from location to location if its under a specific patients name. Currently you can message from one portal, go to another location and pull up the clients name and there is no record of a conversation.
also, would be ice if the messages were logged with the users name along with the date and time stamp. That way its easier to follow which staff member is communicating with the patient.
4 votes -
inventory on hand category
Categorize inventory under: Clothing, Hair, Skin Care
1 vote -
Ability to upload a picture directly to an appointment.
This would be a game changer! We get lots of inspiration photos for services. Right now the front desk has to text the photos to the stylist and it is hard for them to keep track. Would be nice to be able to attach a photo to the clients appointment or even in their profile "notes". How cool would that be! We could have a log of all their photos in one place. I saw Boulevard added photos when completing forms and charts...but that's not where we want inspo photos for their service specifically.
2 votes -
date of birth
Need to require date of birth as a required field and not have to manually enter from an intake form so that they can take advantage of the birthday marketing
12 votes -
new client booking windows
have an option where certain people accepting new clients on certain days only (won't allow current clients to book that day ex: Wednesday)
or certain stylists aren't accepting new clients so that others are more available to take them.
some of these 30min appointment slots interfere with booking larger appointments.5 votes -
Hide or deactivate tags without deleting them
It would be SO useful if we could hide or deactivate tags without completely deleting them. We have so many old tags on client profiles because there's a chance they might be useful later and so we don't want to completely delete them, but most of the time they are just cluttering profiles and appointments.
1 vote -
editing a close transaction
Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.
10 votes -
Expiration date for offers
Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to
9 votes -
Set classic reports as default instead of beta
Ability to have classic as the default when clicking on the Reports tab.
5 votes -
Additional options for repeating appointments
Having more options for repeating appointments would make scheduling easier for some clients. An example would be:
- An appointment on the 2nd Wednesday of every month
Basically any option that Google calendar has would be useful.
3 votes -
Quickbooks Auto sync to merchant processing fees
The business wants the merchant processing fees to automatically go into Quickbooks.
4 votes
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