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  1. For instance a stylist sees 100 clients and 32 purchased retail it would be 32%. I know on reports it shows #guests with product, but a % would be nicer for KPI tracking so we don’t have to do the math. The % guests purchasing retail, units sold, and retail $$$ would be nice for staff performance also.

    6 votes

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  2. When a new customer check in, they can choose either their phone number or their email. At the moment, Boulevard does not allow the NEW customer to skip the email when using Duo App for checking in.
    I hope Boulevard can add an option to skip he email address when a new customer come in and using Duo for checking.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Provide businesses a method to elect what information is required for client profiles (First name, last name, phone number, email, CARD ON FILE) and then any instance of a client not having all of the required field filled, a UI element across any instance of their name (except in reports) that denotes that something is missing. This would create great automatic feedback that our staff and receptionists would pay attention to and correct whenever they can.

    2 votes

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  4. 10 votes

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  5. Hello,
    When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.

    We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.

    thank you…

    105 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  6. When rescheduling an appointment at checkout, it would be helpful to see the number of weeks between the client's last appointment and the appointment that day.

    For example, when checking out, I currently have to manually count the number of weeks between the client's last appointment and the current appointment. It would be helpful to have it calculated automatically when rebooking.

    3 votes

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  7. Would love the ability to add client accommodations in the "accommodations" tab in the client profile versus only being able to set it when booking.

    16 votes

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  8. Want Shopify to automatically sync new clients on both systems

    4 votes

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    • Today the NetSuite integration can only import sales and payments data as NetSuite invoice objects
    • As a business that uses NetSuite for our Accounting, we would like to have this integration pull data in as Cash Sales (and other popular object types) to avoid having AR touched and to avoid clean up post ingestion
    4 votes

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  9. 19 votes

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  10. We feel it is very important that Boulevard gives us the option to print receipts that the Merchant and Customer copies are seperated automatically by the receipt printer. We are using the exact recommended Hardware. Our old booking program, their technical support team knew the exact settings for the recommended printer for the recommended browser to use on the desktop (Chrome). They knew every code for the settings to make every part of the program user-friendly in all aspects, including printer settings. I did reach out to the hardware company - Star Micronics, but I have a feeling this is…

    2 votes

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    1 comment  ·  Admin →
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  11. Allow clients to check in via text and push the notification to the provider that their client has arrived.

    5 votes

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  12. Not all stylists get sent a text when their client is here

    1 vote

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. A true, two way integration with Nextech to reduce redundant workflows and limit room for error

    1 vote

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  14. Adding net sales total only for services and products, automatically including the values of vouchers that were redeemed. Currently, we must add these columns together in order to calculate revenue that excludes package, gift card, and account credit sales.

    2 votes

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  15. 1 vote

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  16. Need an option to only print one receipt, we almost never need 2, and if we do we just print 2, but the extra paper is getting printed on for no reason.

    8 votes

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    1 comment  ·  Admin →
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  17. We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.

    It would come through as:

    "Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"

    It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.

    21 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. We had an idea for rescheduling! So - when clients cancel it will show in their profile history, however when we reschedule it does not show. It would be a good idea since clients reschedule often.

    31 votes

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  19. Would like the ability to remove cancelled or past subscriptions from the list on client Product page as it is getting extensive when they cancel and resell for changes and pricing updates

    3 votes

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