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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. Would love a product sales report that listed who the sales were made by so commission would be easier to figure out. Client name on there would be nice also.

    6 votes

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    1 comment  ·  Admin →
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  2. We have many Spanish speaking clients who use the booking widget. It would be very helpful to have. If they are on the booking widget and could turn on a translate feature to book, that wold be great

    13 votes

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    1 comment  ·  Admin →
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  3. I know there is probably a lot of technicalities to this, so perhaps this is a pipe dream.

    Set up; target for what % utilization is acceptable, if less than a set %, reduce hours to a threshold, if more than a set %, increase hours to a threshold. Set minimum hours and maximum hours per day (business choice and also remind to comply with labor laws).

    Also 24 hours notice prior, your shift on Friday is set to start at 10a instead of 9a due to no appointment scheduled by the deadline.

    End of day automations; if no appointments…

    3 votes

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  4. 8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. The ability to turn off the feature within the contact center that sends automated texts to the closed inbox. When a staff member is messaging a client and a reminder is sent, the whole message is closed automatically. It can be difficult to keep track of messages that were closed in mid conversation.

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  6. Would like an integration with resortpass

    1 vote

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    0 comments  ·  Admin →
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  7. Alerts if client/patient has a history of no-shows or cancels often.

    Ex. When we're choosing a reason, client canceled, client no-showed, if we're choosing the reason, if the system could recognize that as: "Hey, history of no -shows or one no -show", it would help prepare for that appointment.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. If a message/text we send fails to send to a client, we should get some sort of notification so we can re send.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. We would love to be able to customize the loyalty program either through the program itself or with promotions. Like earn double points on service X or product Y. This would be a good way to help us promote slow sellers while ensuring that customers will be coming back to use their points.

    On a more permanent basis I would love to have higher points earned on my higher margin services to push people to book more of those.

    129 votes

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    Waitlisted  ·  25 comments  ·  Admin →
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  10. I'd like to be able to select "expired" and "promotion" as options when adjusting inventory

    3 votes

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  11. Integration to LifeFile for escripts

    • Requested by 4Ever Young (45 location prospect)
    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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    • Requested by 4Ever Young (45 location prospect)
    1 vote

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  12. The business said the current service totals is misleading on the mobile app because it is a lesser number when vouchers are applied as those service as a discount to the service. The provider is however paid commission off the service list price. The % owed to the provider is not seen in the mobile app at this time making them think they have made less then they really have.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Create a plug-in for us to take credit cards over the phone and remain PCI compliant

    3 votes

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  14. Business wants a log of who downloads reports and when.

    3 votes

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  15. it would make reconciliation much easier to be able to view all invoices with location and line item breakdowns in one place and be able to download it too! instead, we have to go into the manage tab at all of them which is very time consuming

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. The business wants to be able to reinstate a completed appointment as there are times where they are completed in error and they need the time to open back up but reversing the appointment completion is not currently an option.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Example: We have nurse and esthetician, a nurse would make around 10-13% because their service prices are higher (injectable, laser) a facialist has a higher commission rate because their service is average $120-$200. I would want to customize the nurse to receive more than 10% on a commission fee.

    3 votes

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  19. 3 votes

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