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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7175 results found

  1. 5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. Otherwise the calendar is illegible. I don't understand how anyone can look at the calendar and make sense of it. See attached pic, it's ugly. Even if you limit the number of service providers to spread out columns the issue persists.

    8 votes

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  3. Occasionally when adding a tip to the checkout window from the dashboard the system will round my tip and throw off the transaction. I use two decimal points to allocate tips when someone leaves a flat amount for multiple providers so I can split the tip evenly among them. Today I am entering 16.85% and it keeps rounding to 17%. Sometimes it doesn't do that, but sometimes it does. The work around is to do the math and enter the dollar amount, but it is frustrating to have numbers change after entering them.

    1 vote

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  4. 5 votes

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  5. There should be an undo button when creating email content since error clicks happen

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. please allow resources to be blocked the same way service providers can be blocked

    12 votes

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  7. We often have parent's phone numbers under their children in Boulevard. 99.9% of the time the system uses the child's account when we receive a text from the number. It would be nice to be able to either mark the child as a child of the parent (and pick the parent in the system) or to mark the owner of the number so all of the texts default to that person.

    Having a system of parents and children would be the ideal solution, but I understand it would be harder to implement.

    11 votes

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  8. Would like the ability to return list of staff and their availabilities in one query
    Why: Reducing the number of clicks on a custom booking flow

    Allows for the ability to select a date and them immediately display all the staff and their available times

    1 vote

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  9. 7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. At times on Blvd due to either just first name showing or initials. Would be greatly appreciated if there would be some heuristic approach to solve this when applicable.

    When showing first name of a staff member when (with fuzzy matching) are more than 1 of that first name in a staff directory, show full name in that instance; if last name matches then denote that there are more than one of that same staff name with a highlight and hover over description stating multiple staff.

    When showing initials of any staff that is a match to another staff members,…

    4 votes

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  11. Our graphics and photos look terrible when shaded with the automatic black overlay. Please remove or make adjustable so branding can shine.

    16 votes

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  12. It should show the time they arrived. Useful for coordinators if anything happens and we need this information.

    66 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. Control staff's access to edit loyalty point balance

    9 votes

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  14. I have another PoS system that is brand new. Would love to use this in my other suite. It's a PoS by Stripe, WisePOS E .

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. If a client adds a note to an appointment they've booked it would be nice if we could be notified so we could check to see if there are any special instructions or requests. Sometimes a client will add a note to an appointment for something that we don't offer so it'd be nice to let them know as soon as possible.

    54 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  16. It always reverts to today's date when switching between locations which is very annoying when you are trying to accommodate a client at either location for a particular date.

    7 votes

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  17. It would be very helpful to have a similar set up to searching for clients when booking appointments. When you click on the search, a list of recent clients pops up, if that could be implemented when making a new appointment as well, that would save time and make it easier.
    For example, say someone checks out and decides after that to book a next appointment, it would be great if I could start booking a new appointment and their name pops up automatically as a recent person that I've searched or checked out.

    5 votes

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    1 comment  ·  Admin →
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  18. Ability to sell memberships online and have agreements sent to clients

    22 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  19. The business would like the ability to have only the first name displayed in the emails sent out to the clients as opposed to the first and last name as displayed in the profile.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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