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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7546 results found

  1. For those of us using Offset, it would be great to add a line item to the sales section of the daily reports, so we can see how much of the credit card fees were "offset" by the feature.

    4 votes

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  2. When clients book an appt for themselves and a guest - either under their name or as 'guest of' the appt should automatically add a tag as a 'party' and highlight both appts when hovering over one or the other appt!!!!!

    4 votes

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  3. Can we manually send confirmation/cancellation TEXTS? We've found most people don't check their email very often and believe they haven't received a confirmation if it is not via text.

    3 votes

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  4. We need to be able to set start date for membership to bill on when signing client up and charge a $10 start up fee that is automated

    5 votes

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  5. 4 votes

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  6. Adding a message client button on the client file. When I need to contact a client I click on their appointment and the popup bar shows the phone number, option to cancel or reschedule, etc. An option to message them directly from there would be so helpful, instead of having to go to do all the extra steps to messages and pull up the name and then message.

    4 votes

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  7. The customer would like to be able to sell account credit at a discount.
    Ex. The Client pays $40 for $50 of account credit.

    1 vote

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  8. In the membership report, we need to be able to click on the client name and see their purchases rather than getting out of the report and then into client and then back into reports

    1 vote

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  9. Ability to customize the 'Jump To' presets in the Professional App

    1 vote

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  10. 1 vote

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  11. We have a need for a report that shows sales detail (service/product/tip) including payment type (cash/card/check) that can be filtered by stylist. We pay out renters according to how the salon took payment for their clients and right now it is a tedious process to pull and cross reference multiple reports.

    9 votes

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  12. Allow offer codes to be valid on service modifiers

    5 votes

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  13. Consistent "Save" button location - Sometimes there is a save button in the upper right, sometimes in the lower right... sometimes you must scroll up or down to find a save button. Heck, sometimes save happens automatically. There is no consistency to any of this. It's very annoying that each module is obviously designed and written by teams that don't collaborate.

    4 votes

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  14. We don't want service providers to be able to adjust products, but would for services. If these privileges were separated we can choose that option

    5 votes

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  15. 1 vote

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  16. We have certain estheticians who do not perform certain services, but even if they are non assignable in the system reception is still able to book the service in. I know a message pops up that says "This person does not usually perform this service:" , but if you miss that they are still able to book it. The older system we used did not even allow us to move it over and only allowed estheticians who performed the service take the service. A way to have it not even be able to be booked on out end to make…

    21 votes

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  17. It would be helpful to have a cash payment option for services that have been marked at $0.

    4 votes

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  18. Ability to Edit/Delete/Update payment methods through the API

    We are building out our own custom Client Portal and want to offer our users the ability to update their payment methods. This includes deleting a card, updating a card (expiration date is key as this avoid them calling the front desk and having us do it - they can do it themselves)

    6 votes

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  19. I would love to have a template made to send out the products we used and recommend to our clients after their appointment, I received this after a facial the other day and found it extremely helpful.

    7 votes

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  20. 5 votes

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