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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.

    62 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. 12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. If a user logs into a new device it will be logged off its previous device excluding mobile devices.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.

    13 votes

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  5. Please allow us to be notified for all membership purchases and renewals

    6 votes

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    1 comment  ·  Admin →
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  6. Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.

    5 votes

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  7. The ability to change the client profile a closed order is associated to

    2 votes

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  8. Prompt for gratuity for partial payments attached to group bookings.

    2 votes

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  9. 5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Booked appointment report data for One Time Blasts

    6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. An easy print option or easliy transfered to a PDF for printing.

    2 votes

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  13. Allowing the appointment to be available for checkout again after doing a refund. EX. A client gave $100 in cash and rest on card. The appointment was checked out in full with cash by accident. The remaining was refunded and we could not re-open the appointment for checkout on card. If a refund is done on an appointment, you should be able to go back into that same appointment to properly check it out, instead of creating a whole new appointment.

    4 votes

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  14. I would like to be able to remove the service duration from the emails that clients receive. If the duration is 30 minutes, that is service time, clean up time, charting, etc. But to a client, it means they can be 20 minutes late because they don't think it'll take that long... I'd like to have the option to include service duration on the emails or remove it.

    4 votes

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  15. Need the ability to change 'client' in the dashboard to reflect as 'patient'

    5 votes

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  16. Only allow one offer code to be applied in a checkout window

    17 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Audience and day schedule is too limited. Employee need more info at a glance or dig through for relevant processing. Name , phone, email but then Last seen, service, charges, new, established, appt time, last appt time, future appt time , tag applied , membership, credits available. Just a big database to build profile and surface good info for today's clients or upcoming.

    1 vote

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  18. The business would like the ability to view the waitlist on the mobile app.

    45 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. We have a lot of clients who will need to reschedule an existing appointment but instead go in and schedule a new one and then have to call us to cancel the wrong one. It would be great if the client got an alert that they're trying to schedule an appointment for a service they already have scheduled and ask if they'd rather reschedule the existing appointment instead.

    5 votes

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  20. I am trying to set up the quickbooks integration but there is NO TRAINING. quickbooks knows nothing and I can't get anyone on the phone to help to understand any of it. I was with my book keeper for two hours trying to figure it out.

    6 votes

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