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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7546 results found

  1. Create an auto-apply rule or toggle option that can be 1 click to apply to all offers. For example, offer codes should not be applied to anything in the Add on category. Once we update that in 1 offer, we'd like to be able to apply to all other offers in 1 click

    1 vote

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  2. I have another service that is a text svc (numa) that you can connect to the Google chat. I am sure you could do the same to blvd. It would be great to have those folks under one hub. We currently have the google chat turned off as it is just one more thing to monitor, but if it went directly to our dash that would be fantastic.

    1 vote

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  3. 29 votes

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  4. It would be helpful to have a checkout alert in the same way that there is a scheduling alert. Some of our clients have special pricing adjustments and having those notes pop up at checkout would help to eliminate incorrectly charging clients.

    7 votes

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  5. The change in Duo payment flow completely caught us off guard and confused us and our clients for the first few checkouts. It turns out the update was announced in the changelog the day before, but the changelog is decently hidden and you have to be looking for changes to find it.

    It is possible to show the pop ups as we were bombarded for a week with the Quickbooks integration announcement.

    Can we have a similar pop up for any changes that directly impact daily operations like changing the checkout flow?

    5 votes

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  6. Phone numbers are unique to every customer, so it should be used as a unique identifier and so should be a required field. We get very confused when we see 2 "John Smith" and not know who is who. In fact, we need phone numbers more than we need last names, as last name requirements tend to slow us down when making a new customer profile (especially if the last names are foreign and very long), if we just had their first name and their phone numbers, that should be enough to create a client profile.

    4 votes

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  7. being able to separate the restrictions of viewing the dashboard only in the business and having no restrictions with the Professional app.

    2 votes

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  8. It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books

    8 votes

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  9. We can click on the phone symbol (where incoming calls appear) and see a dropdown of any calls you may have missed. You can pull up the clients account ahead of time and speed scheduling time.

    3 votes

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  10. 31 votes

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  11. I've noticed that emails with underscores in them don't show up when you search them in the clients tab

    1 vote

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  12. The Blue "update available" bar is super helpful to let us know when new features are available, or to make sure we are using the latest data.

    Unfortunately it covers some of the needed navigation features in the form builder.

    Could the bar be made to come in above the normal screen (pushing everything down) instead of over top of it? That way the navigation features are available to ensure our forms are properly saved before refreshing the page.

    1 vote

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  13. Would like to have a new flavor of tea maybe something for the holidays since thanksgiving and Christmas is coming up.

    1 vote

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  14. If a client has a recurring monthly membership charge it would be nice if they got a reminder text after a certain number of vouchers accumulate in their account. Once they have four or five it becomes hard to catch up and use them all.

    1 vote

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  15. The add on service to appointments is available through the desktop but a provider does not have an add on option through the app

    6 votes

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  16. When adding an appointment to my calendar.
    Find customer from existing list by phone number. Instead of adding customer into Boulevard every time an appointment is made.

    2 votes

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  17. If you set up your reward program that 5000 points gets you $25, you should default to only redeeming the 5000 for $25...even if the client has 5500 points...then they can roll the 500 extra points toward earning the next $25. As a slon we do not want to ever give more than $25 at a time, it is cost prohibitive. Also, the $25 hit should be taken by the salon, NOT the provider.

    1 vote

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  18. It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.

    7 votes

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  19. make it to be able to copy and paste an appointment for easy rescheduling

    11 votes

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  20. When adding a client tag in the account screen you sometimes have to scroll down to see the button to add the tag. It would be nice if this was just below the contact information so scrolling wasn't necessary. A quality of life improvement.

    3 votes

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