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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. Need a better way to create an intake form that looks more condense and professional with better spacing. Different design layout/forms that we can create.

    1 vote

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  2. Ability to add merge tags in email body to say things like "show this email within the next 2 weeks to get XX% off your next service" or "Come in for your next appointment by :insert merge tag: "for [2 weeks] from the date of sending this email for XX%" off your next appointment." This would allow the email campaigns to remain more evergreen.

    4 votes

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  3. Needs to be able to change the time that the appointment reminder text is sent 2 days prior to the appointment

    3 votes

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  4. When filtering clients, we would like to have an option to filter clients based on when the most recent message was sent. For example to filter out clients if they were contacted less than a month ago.

    2 votes

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  5. 9 votes

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  6. Add the ability to refresh provider app on tablet

    2 votes

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  7. The option to set whether commission on products is given based on discounted value or full value

    3 votes

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  8. Blvd uses some fancy language which can make reading things complicated. For example, the Tips Commission report. Tips are gratuities, not commission/ To me this is a hard line that the language needs to be changed for.

    I also think (but am not clear) that the Sales Per Order on the Sales Breakdown report is the Average Ticket, but it only includes the average service ticket? I would love to specifically see columns called Gross Average Ticket and Net Average Ticket that includes both the service and product sales totals divided by number of sales. This is how you value…

    1 vote

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  9. Helps with allowing for staff/management to keep things the way they are looking at it and thus with operations.

    1 vote

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  10. one person wants to pay for two different peoples appointments without having to merge clients but pay for both on one transaction. instead have to pay for both separately??

    4 votes

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    1 comment  ·  Admin →
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  11. 7 votes

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  12. We would like to see the option for one client to pay for other clients. We have many parents or spouses paying for someone else, and it does not seem like there is an easy way to execute that.

    5 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  13. " it is too "SOON" to cancel online is confusing and they would like it to say " it's too LATE to cancel online". thanks

    8 votes

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    1 comment  ·  Admin →
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  14. Vouchers should not be listed as a product and be included in the report
    I would under stand if it was under memeberships but the whole set up is not ideal for business
    they tend to get lost in the product list

    2 votes

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  15. Add a service count indicator on the appointment details that shows how many times the customer has done that service in the past. For example, if the customer has already completed 4 60min massage appointments, the schedule would have an indicator (when you click to see details) that shows they've completed 4 previously so we know it is their 5th.

    This would help provide better conversations with clients, and better staff awareness when a client is completing series of scheduled/prescribed treatments.

    2 votes

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  16. Objective:
    To implement new safety measures to protect company data, specifically by managing access to the newly updated Clients tab and the ability to create and view targeted audiences.

    Background:
    With the recent update to the Clients tab, users can now 'drill down' into client data and create targeted client lists. Previously, a client list with 12,000 entries was not very actionable, but with the new update, users can filter and extract valuable information. This poses a potential risk if sensitive data falls into the wrong hands.

    Current Situation:
    Turning off client list access is not a viable solution as…

    4 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  17. Be able to set processing time at the beginning of an appointment and not have the 5 minute time block at the beginning of appointments. This is ideal for treatments that require numbing before beginning. Even the 5 minutes stops treatments from being able to overlap smoothly and causes issues. We should be able to change the duration to 0 even if the treatment is not an add on! If you want to appeal to more medspa's this needs to change!

    54 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  18. 2 votes

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  19. Need to be able to add forms and see pending forms from client profile and not just from the calendar

    1 vote

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  20. "bypass review forms" privilege and feature should present a "skip" option to staff allowed to bypass rather than just removing the "submit and review" button altogether.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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