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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7892 results found

  1. A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. 2 votes

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  3. Would like the ability to see the text and email history that are sent to customers

    41 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  4. It would be amazing to add a small icon on the client profile to know if the forms are completed or not instead of going into the clients profile looking under forms.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. Allow a privilege group setting where staff can make a new sale without viewing all sales so we don't have to grant access to the entire sales tab

    2 votes

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  6. Modifiers are set up so much better than add ons by the way they are inside the service time. They just need to be able to be tracked and for us to run reports on usage. We tried add ons and it’s a mess, TBH.

    7 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. 17 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. Locations can be sold between franchises. Billing will reflect previous invoices under the new franchise, when we need visibility into which invoices pertained to which billing account.

    1 vote

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  9. 1 vote

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  10. should be able to type in the number have the thread pop up if not saved as a client

    2 votes

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  11. We need to be able credit gift certificate sales to the employees who sold them so that their revenue reflects the gift certificates they sell.

    2 votes

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  12. At current, we turn off online booking for this and let all staff know to not book the service but this is not an elegant solution. If there was an option to suspend the service so that it could only be booked on a future date going forward, we wouldn't lose bookings of the service and it would force client and manual booking to only occur when supplies are replenished. If a warning occured when booking that stated, supplies for service not available until xx/xx/xx and only allowed booking after it, this would save two birds with one piece of…

    2 votes

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  13. We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Ability to bulk download or export completed forms instead

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. 4 votes

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  16. We are closed on weekends so we want our clients receiving email reminders 5 business days/weekdays prior and text reminders 3 business days/weekdays prior and not have the weekends count.

    1 vote

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  17. Currently when you run the commission report, it cuts off the name of the service. You should be able to see the full service name for accurate reporting.

    1 vote

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  18. Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.

    Also helps if clients can see their balances through their own client portal

    1 vote

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  19. When a client is booked directly from the waitlist, it would be helpful if Boulevard would add a pop-up or prompt to confirm the client can be removed from the waitlist and once selecting "yes" client is removed from the waitlist immediately. Rather than providers having to book and then manually remove them.

    7 votes

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  20. Please make a record/log in the client notes when a staff member puts a tag on a client profile. Currently, if a staff adds a tag you and doesn't leave a note on their profile there is no way to trace back who put the tag on there and when it was added to the profile. This would be very helpful.

    2 votes

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