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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7891 results found

  1. Within staffing, have license information and expiration dates & reminders to staff when getting close to expiration.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Integrate with MYA! They are a matching system where your stylists and clients both take a quiz and it provides clients with 3 matches that would best suit them! It's been amazing at the salon so far. Our clients LOVE IT and the stylists are able to reach their ideal clientele with it

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.

    1. Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
    2. Why do all appointments options show under a technician, even if it's not assignable to them?
    3. Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
    4. Why can't we see the forms the client filled out for their session via the app?

    144 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  5. Ability to have custom after hour options feature for VIP clients: Without changing the business hours, be able to have customizable options like link, or customize certain staff to be available to take clients on off days, or after business hours

    3 votes

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  6. 3 votes

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  7. adding a tag to a sale would help us track this

    1 vote

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  8. The business would like to add client accommodations manually through the client profile.

    2 votes

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  9. Please make it an option in sales to add a clients name and information after the sale has been completed.

    4 votes

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    1 comment  ·  Admin →
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  10. Offer the Duo in a white color.

    11 votes

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  11. 2 votes

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  12. 1 vote

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  13. 1 vote

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  14. Along with regions, we'd like to see regional pricing where one change on the business level would apply that pricing to all stores within the region rather than having to manually adjust at each location-level

    2 votes

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  15. Being able to use the app to check clients in. Unfortunately our internet can be a little spotty and sometimes I'm only able to work using my phone. It would be great to check clients in directly in the app instead of having to sign in on my browser.

    4 votes

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  16. Currently if you need to remove a form that isn't needed from an appointment, you have to 'complete it offline' and then 'archive' it. Is there any way we can add a 'remove' option for if the form isn't needed?

    2 votes

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  17. be able to pre book 4,5,6,8,10,12 weeks

    2 votes

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  18. Phone numbers in client profiles no longer have parenthesis and dashes. It is very hard to parse when dialing the phone.

    Old format (937) 837-3755 (don’t dial this, I’m not sure whose number it is, but it is a great example to use here)
    New format 9378373755

    2 votes

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  19. the ability to view account credit on booking conformation before finalizing appointment

    5 votes

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  20. A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.

    5 votes

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