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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. Need to get an alert that a note is "In progress" as having to remember who the patient is can become an issue. It is hard to remember in accuracy what else you may have done with a patient a week to several weeks after you have seen the patient. Filtering to only day of for form status is not an ideal process.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that

    34 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)

    9 votes

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  4. Need a report where I can see how many people BOOKED appointments in a certain timeframe. So for example, if an appointment was booked on January 8 for an appointment in March... that's the data I'm looking for. We know how many people clicked on our website in a timeframe, but we don't know how many of those clicks turned into bookings. If you don't have a report for that, there's no way we can track it. This is very important data to track alongside marketing and SEO efforts!

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. Now that we're required to enter a reason why a membership is being canceled, we need to be able to report on this data to understand the most common reasons why clients cancel memberships and track them over time.

    6 votes

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  6. Send clients an automatic reminder email before their membership is charged each month

    6 votes

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  7. To improve overall organizational performance and quality we believe it is important to be able to generate reports on client demographic variables collected throughout the intake process. These include things like (gender or racial identity). Additionally it would be helpful to be able to run reports for fields that are contained in forms. Or at a minimum, be able to review summary reports of forms to support data cleaning activities, accuracy, completeness, timeliness, etc. To summarize, the request is to build out the ability to run more nuanced client reports that help us to better understand client demographic variables, which…

    8 votes

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  8. Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.

    22 votes

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  9. Currently, if you were to print a chart/form.. it does not print the clients name or any of their information. In order to have this information included, it has to be manually entered. Create a feature that will auto populate information such as name, date of birth, date of service, etc.

    8 votes

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  10. Customer would like to be able to delete Gift Cards that meet certain criteria.
    Example:
    Gift Cards with 0 balances
    Gift cards that are older than a specific time frame

    5 votes

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  11. Needs to have any notes or orders that are added to the chart during sign off somehow flagged so that the provider knows to review prior to nex visit

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. When a patient books a service they get an email with all of their appointment details listed like their name, date/time of their appointment and what treatment they are getting. Med Spa practices have to practice hipaa and this is a huge violation.

    29 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  13. 3 votes

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  14. Pictures for Client Profiles in the Chart

    10 votes

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  15. Allow video uploads so content is more organized for content creators

    1 vote

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  16. When opening multiple pages within BLVD, it will automatically close the previous page. It should allow you to change between pages without having to go and start over. Example You want to see order history to that specific client and you apply a filter . But then it redirects you back to all orders , then you have to retype everything It's very tedious

    6 votes

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  17. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Surfacing the credit card fee for Offset and preset gratuities on the checkout preview screen for Duo

    3 votes

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  19. Would like the option to add a preferred, and secondary provider to each client profile, for the purpose of scheduling, or rescheduling. If this could show up as abbreviations such as PP (preferred provider) or SP (secondary provider) on the calendar, that would be extremely helpful.

    3 votes

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  20. Being able to attach a photo to service description, so guest/clients are able to visually see what they are booking for.

    2 votes

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