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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7529 results found

  1. To comply with medical documentation requirements for review by a supervising provider, we need a way to assign documents to a specific user within our account. This is very standard in other medical aesthetic documentations systems.

    4 votes

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  2. I'm not sure if there is an error or how forms are currently built. We send Pre-Appointment instructions and Post-Care instructions. These don't need to be completed or signed. On the client side, they see these forms are not completed and it's very confusing for them. There isn't anything that needs to be completed since they're instructions.

    6 votes

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  3. we have special that we would like a flat amount take off (and spread equally through all the services that are part of these specials).

    2 votes

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  4. If an appointment needs to be rescheduled due to a scheduling conflict, it would be nice to pause reminder texts/emails to the customer while still keeping it on the book so the front desk can reach out to customer

    2 votes

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  5. It would be great to have a confirmation window appear (similar to when an appointment is rescheduled) after you make edits to an appointment. Ex: change service, time etc.

    2 votes

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  6. 2 votes

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  7. Best implementation would show everything past 160 characters with red UI then showing how many additional messages would be used to send.

    2 votes

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  8. 2 votes

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  9. The new client experience page is useful for seeing many items in one location, I just found that it only shows two digits for the timeframe for online booking. I freaked out when I thought my booking was only open for 18 days. I then realized it was 180, but not showing the third digit. This is true on multiple browsers and multiple screen sizes.

    1 vote

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  10. It would be convenient to be able to add a new client through the "Message" tab without having to click the "Client" tab. Being a new location, we have new clients messaging us to get scheduled so when I add them as a client, I have to copy their information down, then click the "Client" tab to "Add New Client". If this can be done through the actual message itself, it would save on time and efficiency.

    8 votes

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  11. Our salon is new to Boulevard and we use Tippy for our tipping system. We would love for Boulevard to consider integrating with Tippy.

    36 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  12. A link back to company website from Online Booking Widget would be great. Thank you!

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. I had one client booked for with two different stylists in the same day. When I went to check them out, I had to ring them up separately (i.e. ring up services with one stylist first, then with the other as a separate transaction). I would love to be able to do this all in one transaction.

    3 votes

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  14. It would be SO much simpler if at the time of booking, either the guest or the employees can book appointment types -- so clicking New Appointment would prompt user to define whether the appointment is a request, a prebook, or a referral. Makes it easier for salon owners who track these metrics at review time as well.

    11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. It's already a little annoying to have to edit the appointment to add the add ons but now you have to edit the appointment and the click on the 3 dots and click select add on to even show the add on options. It would be way easier if you could add them at check out simply by typing them in like retail.

    4 votes

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  16. The schedule view has some utility, but it is hard to know if someone was assigned a form that wasn't completed. A third column for "assigned forms" would allow us to see if they have forms that should be completed so we can make sure we get the information from them.

    1 vote

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  17. When a client books a 'guest of' when we hover over the appointment, both appts should light up so we can see they are together....

    21 votes

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  18. when two appts are merged and one persona pays, the history of that transaction does not go onto both accounts. we have some clients with missing transactions and it is because its on the other persons account. This is not a good scenario

    2 votes

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  19. We need the $ coming from memberships to go directly into account credit

    4 votes

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  20. We charge an automatic 20% service fee for all group and package bookings and would like to have the option at checkout to have an easy way to add the 20% fee with a click. This is not the same as the tipping feature as we do not accept gratuities through boulevard.

    4 votes

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    1 comment  ·  Admin →
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