8527 results found
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Split-Shifts
Right now the system only allows for a single shift per day per staff member
ie: Jane Doe, Monday 9am-6pmWe need the option to have multiple times or split-shifts instead
ie: Jane Doe, Monday 9am-12pm and 1pm-6pmUsing time blocks for lunches and meetings is not good because the "lunch" blocks visually look like staff meetings, etc and messy with the color overlays.
4 votes -
Anniversary automated campaign
We would like to email clients on their anniversary to celebrate, so this would be a great addition to automated campaigns
4 votes -
Scheduling Alert Email Notification
We would like our front desk to get an email anytime a client books online and has a scheduling alert in their profile OR if a client leaves a note in their appointment when booking online. This will prevent our front desk from missing important notifications and changes that need to be made ahead of time to an appointment can take place before the day-of.
7 votes -
Different services options per therapist
Different therapists are able to perform different services. We have to adjust every enhancement not good across the board for every therapist to an add on, and it makes things confusing and less fluid for our clients when booking.
If a therapist is unassigned for a service enhancement, that should reflect when a client books online.
2 votes -
Read vs unread message filters
Offer a filter option that shows unread messages only in the message center.
36 votes -
Print schedules and copy and paste
- Please let us PRINT the daily schedule for individual stylists.
- Copy and Paste appointments for pre booking
80 votes -
membership cancellation email
Need the ability to send the membership cancellation email for the cancellation date not time it is cancelled. Memberships are cancelled at time they are sold since there is not an option to preset only a 12 month membership term and clients get confused when receiving cancellation email so early.
1 vote -
Online Self Bookings
When checking online self bookings after selecting an appointment remove it from the drop down screen or unhighlight the appointment .
2 votes -
Highlight Note section make important note information more noticeable when we are accessing account.
Highlight Note section make important note information more noticeable when we are accessing account.
3 votes -
Add the ability to bulk add time blocks for all staff members at once.
This would be really useful for instances when we're having a company meeting and need to ensure the provider's are blocked from booking so they are able to attend.
13 votes -
Have room priorities for different providers
Be able to have a priority that appointments are booked in a certain room first, and then into other rooms if that room is full.
6 votes -
incomplete notes- provider
We are a soap notes required biz.
We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.11 votes -
filter for unassigned product sales under the sales tab
simple filter under the sales tab so you can see any products or services sold without being assigned to a service provider. 3 times now a stylist sold a product but it was not assigned to them and commission was not given to them.
5 votes -
add a preferred name field
It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.
13 votes -
Cash Basis and Accrual Basis Reporting
It would be really beneficial to have a Cash Basis Account Report and Accrual Basis Accounting Report to provide better insights
2 votes -
Need a log of staff member that reassigned commission
Need to be able to identify the staff member that changed the commission assignment on a completed order.
2 votes -
Pay a provider commission on no show and cancellation fees
When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.
7 votes -
Client needs option to change or add services to their existing appt. on phone
My client was trying to add a haircut to her existing appointment using her account log in on our website. The system would only allow her to reschedule or cancel. Would be great if they could add or modify services themselves.
2 votes -
Breakdown of bill denomination in cash register
I'd like to be able to see the breakdown of the cash register in previous day's register count. Right now you can only see the cash totals and it would help to troubleshoot when there are register discrepancies to be able to see if someone just counted the total number of 20 bills wrong.
12 votes -
Option to change description in the "Include a Message" field on online booking widget
Give an option to edit the fields in the online booking widget. For example, instead of "Include a Message," our salon would like to have it say "Tell us about your hair goals for this appointment."
3 votes
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