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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. They want a pixel provided by boulevard specifically

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Make Add-Ons have a mandatory option like the Service Modifiers do. Where you have to choose at least one option. We would like to have "finishing services" for our color, like a blow out or haircut, and we do currently but it would be more proactive to have the client be forced to choose one instead of being able to skip it because it wouldn't give us enough time to finish the service.

    8 votes

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  3. It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.

    4 votes

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  4. 1 vote

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  5. We absolutely need this. It's very inconvenient to have to buy a different device to be able to accomplish this.

    2 votes

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  6. 34 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  7. The business would like the ability to delete specific messages within an overall conversation that have been sent through the message center.

    5 votes

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  8. Unless I comb through each sale, there is no way to understand if staff are potentially handing out adjusted prices which in most cases diminishes income. I strongly believe staff understand this is a way of hiding their dirty work from management in some cases. The loss revenue for businesses is completely unmonitored at present. Increased revenue from price adjustments also should be scrutinized since targeting upcharging to certain clients could potentially land businesses in hot water.

    I believe all price adjustments can be listed for any given service provider for any given period. I think the service provider should…

    3 votes

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  9. 13 votes

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  10. We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…

    27 votes

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  11. 20 votes

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  12. Option to consolidate tipping when it is shared among all providers. When multiple providers are listed, the client has to go through multiple screens for each provider and it always seems to be a point of slight inconvenience.

    5 votes

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  13. The software gives the heart icon for all future appts. Such a pain if they switch practitioners: more work to remember for reception.

    2 votes

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  14. If we want to enable or disable an existing service at some locations, but not all, we have to go into each location -> manage -> services -> locate the service -> activate or deactivate it. With nearing 30 locations, this is extremely tedious and should not be work that we have to spend time doing. If we can change this at the brand level that would be amazing - similar to how you check off the locations when creating a NEW service. It's frustrating that that's the only time we have that control at the brand level.

    4 votes

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  15. 69 votes

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  16. 2 votes

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  17. Ability to pass discounts off to business when given to guests to alleviate payroll and commission split pain points.

    7 votes

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  18. Sometimes in the hustle & bustle of things we forget to change the duration of a clients appointment and then we either 1) have to go find their next appointment (which is no biggie) and adjust the time, but you have those instances where they do not rebook in studio and if they do it at home online and we don't catch it to adjust their appointment in time we are stuck. We have clients who are older or have disabilities who sometime need more time and if we forget to include that we have to wait, but they could…

    3 votes

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  19. 5 votes

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  20. 16 votes

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    Hey folks! This idea has a lot of different requests in the comments, but some of your needs were addressed by today's release: schedule view.

    As of today, you can now view any day's schedule from either the Front Desk or Calendar views in Dashboard. The schedule allows you to filter the day by the forms' statuses to keep track of which appointment still have incomplete forms. Learn more here and enjoy!

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