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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. Currently, summaries are location-based, requiring users to log into each location's dashboard individually to view booked forecast information. This feature would introduce a new report that aggregates data from all locations, providing:

    A unified view of booked forecasts across all locations

    The ability to compare and contrast performance between different locations

    Time-saving efficiency for multi-location businesses

    Enhanced decision-making capabilities with a holistic view of the entire business

    This feature would significantly improve the user experience for businesses managing multiple locations, streamlining their reporting process and providing valuable insights at a glance.

    2 votes

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  2. By creating a self checkout process for clients, it could eliminate the need for a front desk staff. We could equip our salon with iPads that have the self checkout available to them at any point in their service for a seamless and less awkward checkout process

    19 votes

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    1 comment  ·  Admin →
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  3. Would like a pricing plan that would offer unlimited texts and unlimited marketing emails.

    29 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. We would like to see better analytics in the marketing space after email blasts go out. We would like to be able to "resend to non-openers" similar to a platform like Constant Contact.

    5 votes

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  5. Charts can be easily accessible and not mixed in with forms

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Similar to GHL. An embedded calendar option to place on website for easy booking would be great. the current book through calendar link is not the best and offers little customizability

    https://help.gohighlevel.com/support/solutions/48000449585

    1 vote

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    0 comments  ·  Admin →
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  7. I would really like the ability to add merge fields in the text notifications. We're a busy medspa and would like the ability to include information in the text notifications like <customer name> and <service> in the notifications.

    2 votes

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  8. Most appointment changes by the front desk are for internal purposes only... it would be nice if the "resend confirmation" box is unchecked by default so the client doesn't accidentally receive unnecessary reminders.

    9 votes

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  9. The ability to allow a client to purchase a gift card in store and apply it to the recipient client account.

    5 votes

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  10. Having tiktok as a referral source and showing tiktok link in social accounts

    5 votes

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  11. I would appreciate the ability to add forms and charts from the desktop/laptop

    1 vote

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    0 comments  ·  Admin →
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  12. Downloading the sales summary report results in different numbers of rows and different orders for the rows (I am not sure what logic sorts them, I haven't figured it out)

    It would be useful for them to stay in the same order for every download. I understand that payment methods may need to move around as new payment methods can be added, but keeping the same basic order would be great!

    4 votes

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  13. 4 votes

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  14. It would be nice to have the option not to show the prices of our services when patients use the online booking feature.

    It's something we've never done and it's not common practice for the other medspas in our area to advertise the cost of services during online booking or anywhere on their website.

    We just want people to be able to book the service(s) online without showing the cost of the selected service(s).

    4 votes

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  15. We have quite a few families that we see as clients and the parent wants to use the CC on file. Instead of having to type the card number in each profile, it would be beneficial to be able to group them under one profile.

    3 votes

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  16. Can Boulevard please add a filter to filter out clients with multiple profiles so the profiles can be merged?

    3 votes

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  17. 3 votes

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  18. It would be great to add date of birth and address as a required field in the booking process online.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. Having a priority tag for waitlists would be hugely helpful. Occasionally people have a client they want to contact first and as of right now you have to dig through all of the notes of individual clients, which can be quite a feat for longer waitlists.

    2 votes

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  20. 3 votes

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