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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8517 results found

  1. In the "other" category in referrals, it would be helpful if then we could enter the specific info. For example, allowing me to type in an answer.

    1 vote

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  2. Please add an Accordion for standing appointments. We do not need to see 100s of appointments on account. 5 would be fine and then we can open up the full list if we need.

    3 votes

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  3. Right now there is no limit to how many transactions can be performed using an offer code. Some businesses only want the client to be able to purchase a discounted gift card once but there is no limit currently to how many they can purchase.

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. Need the ability to control privilege group access to control who has access to cancel a membership. This is a critical request for True REST

    2 votes

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  5. I would love to see a bank of Templates to choose from that are customizable. My former program had that and it reduced time making them. For a spa that has many, many services, it is very time consuming to make these. Also, helpful to compare to make sure nothing is missed. Just a thought That has been the most challenging part of moving to Boulevard.

    1 vote

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  6. FIX THE DAMN 'TODAY' BUTTON OR DONT SHOW IT AT ALL!

    1 vote

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  7. We would like our staff to be able to view tips. I know its under one of the privileges for VIEW SALES but we don't want them to also have access to the register view and Gift Card list

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Not everyone is paid by commission / %

    20 votes

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  9. When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.

    4 votes

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  10. Show loyalty points under ORDERS. We have to open the PDF receipt to be able to see that Loyalty Points were used as a discount on a service. It should be shown under the order section so we do not need to go any further to see why a service was discounted

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Allow the option to assign providers the ability to approve their bookings before they are added to the calendar.

    7 votes

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  12. have a place to document second addresses for second/summer homes

    1 vote

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  13. allow for the creation of "other" payment types that are excluded from revenue calculations. For example, if we give our staff treatment benefits and want to treat it like a normal appointment for checking out and record keeping purposes, we should be able to pay using an "other" payment type, but have that automatically excluded from revenue calculations since there is not really revenue associated with it. Same for influencer accounts who's fees are waived and a number of other scenarios.

    3 votes

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  14. We need to be able to charge taxes on gift cards at the time of purchase. Otherwise our system charges taxes at the time of redemption which puts the taxes on us or we have to charge the client taxes which takes away from the purpose of the gift card and is not a smooth client experience.

    2 votes

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  15. I wish it wouldn't send an email to us when we cancel an appointment for a patient. When a patient cancels their own appointment, it is super helpful that we get those emails because front desk goes through and contacts those patients to get rescheduled. It just makes it confusing when we get the emails for the appointments that front desk cancelled themselves. Or even if those emails could say something different showing that it was cancelled by a provider/employee.

    2 votes

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  16. Would love to be able to see what time clients have checked in, so we can stay on top of when they are being taken back, and their average wait time!

    460 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  17. Considering there is currently no way to mass update unit costs for products, it would be nice to have a "save this as the default unit cost" checkbox next to the price when receiving purchase orders.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Some elements in form/charts need follow up questions, they only need to show if the first part is used. It's bulky to have them all show even if it's not relevant.
    Examples:
    Question 1: checkbox A is selected -> show follow-up Question B
    or
    Element 2 photo has markup -> require Question C.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. If you could simply rearrange the add on services to put them in your desired order that would be amazing. Currently, you have to delete them all and re add them if you want a certain one at the top.

    3 votes

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  20. on the checkout screen for rebooking if the clients had a screen that pops up with 3,5,6,7,8,9,10,11,12 week rebooking that would help.

    3 votes

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