7884 results found
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Unlocking invoice & inventory
Give permissions to certain staff members to unlock an invoice and edit inventory incase the wrong product was pulled so the correct information matches charting/invoice
5 votes -
Care Credit cards are not real credit cards
Please stop allowing clients to reserve appointments with CareCredit cards. These are not real credit cards & cannot be run if they no-show or cancel last minute. Your system is supposed to be running verification on cards when appts are booked, so it must not be doing this.
5 votes -
card on file for no show
When a client late cancels or does not show up, as the operator, we should be able to collect a fee without calling or texting them for a zip code to enter.
3 votes -
check in Icon on new update
On the new update you cannot see the icon where the patient is checked in need to have room to see the check in icon on ipads/iphones
1 vote -
For appointments/calendar viewing some neutral colors would be nice (nudes, peaches, mauve, purple grey, etc.)
For appointments/calendar viewing some neutral colors would be nice (nudes, peaches, mauve, purple grey, etc.)
2 votes -
rearrange client tabs
Would like to rearrange the client tabs in a customized order such as moving forms and charts closer to the overview as the second tab to view
5 votes -
I would like to get notified of low ratings from guest via email
I would like to get notified of low ratings from guest when they leave feedback. A 3 and below so that we can correct the problem versus checking every day.
2 votes -
Regional / District Reporting
Regional locations/territories within the platform AND reporting associated with reporting in regions
Requested by: 4Ever Young (45 location prospect)
1 vote -
Option to create a reminder to repurchase product through email and text
It would be very helpful to have a marketing option for drip campaigns to remind clients to repurchase product.
3 votes -
Make client credit button much larger at check out.
My staff cannot even read the when a client has a credit. Can we make that button larger? It is so easy to miss!!
2 votes -
Attach Venmo on receipt
Be able to attach stylist venmo to receipt email's so if clients forget to tip them they can go back to their receipt and tip them through Venmo
2 votes -
Convert unused vouchers to account credit automatically
If the client doesn't come in within the month to use their vouchers it will automatically be converted into account credit for them to use on whatever they like.
2 votes -
blocking "create/modify own appointments" for specific services
blocking "create/modify own appointments" for specific services
1 vote -
Click to View Pre-Paid Services Original Ticket in the Payment Methods Tab
We need the option to effortlessly select a service purchased by a patient within the payment methods area and be instantly directed to the original ticket. Presently, this process is quite time-consuming and challenging, particularly with long-standing clients, due to potential inaccuracies in displaying the purchase date or amount within the payment methods section, hindering our ability to locate the corresponding sales ticket.
2 votes -
Provide basic shapes on the mark-up tool - i.e. arrow.
It helps when charting filler to be able to indicate the direction of injection. Thanks!
2 votes -
OPTION TO STAR TEXT MESSAGES TO GO BACK AND RESPOND MESSAGE
WHEN RECEIVING MESSAGES THERE SHOULD BE AN OPTION TO STAR OR FLAG IMPORTANT MESSAGES.
31 votes -
Prevent clients from booking multiple appointments for the same time
When a client books online, they are able to make MULTIPLE appointments at the same time. Example a client books a 9am massage on Saturday, they are able to return to online booking and book another 9am service the same day without any flags. This could be disastrous, how was this not been found before?
49 votes -
allow us to set a different paying client than guest receiving appt
oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…
13 votes -
On the calendar view, create a new button: "Is Working Today"
Creating this button would allow the front desk to get back to the daily calendar view with a click of one button. This would save a lot of time in toggling forward when booking appointments in the future, specificallly toggling out of a stylist's weekly view.
3 votes -
Service Logs
I would love to have a feature where you can document a procedure that could reoccur, like a laser, but then pull up the same form for their next appointment to be able to see what was done last and document the new appointment. Finding we may have to go back to paper charting for this, which is not ideal.
3 votes
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