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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7884 results found

  1. Ability to transfer memberships from one location to another without having to cancel and resell the membership.

    4 votes

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  2. I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. When inventory is running low we need to stop clients from being able to book certain services.

    1 vote

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  5. It's time consuming to enter a birthday for anyone not born January 1, 2024.

    1 vote

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  6. I think it would be helpful to have a section on the client account page that lists all of the clients who have frozen accounts. This way, we can easily see which clients are about to have their accounts unfrozen and contact them to let them know. We can also use this information to send out reminders to clients about their account status. This would help to ensure that clients are aware of their account status and are able to take appropriate action to avoid any futures refunds!

    1 vote

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  7. When a client is booked for one service and it was wrong the ability to completely edit that service and add the correct one is necessary. The ability is available on a computer but I don't have access to that all the time.

    3 votes

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  8. We need the ability to view reports for nontaxable product sale items. Ie if a hair extension is sold and used in a service it is a non-taxable item in our state vs selling a retail hair care product which is taxable. There is no way in reporting to separate that.

    1 vote

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  9. It would be great if the client filters were able to filter "appointment count" at 0 appointments to see who hasn't completed was yet.

    3 votes

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  10. We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    43 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  11. Clients that want to bank their money for future services. Do a monthly recurring payment that goes immediately to an account credit instead of a voucher.

    6 votes

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    1 comment  ·  Admin →
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  12. The business would like to be able to have a resource assignable to a staff member rather then a service.

    13 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. Ex: customer must be a member at least 3 months before being able to cancel

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.

    25 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  15. Create a pop up alert option as a reminder in a clients chart

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Currently 'Edit services' controls if an employee can toggle off/on services and create services. There should be two separate permissions, one that controls toggling services off and on and one that controls creating new services.

    4 votes

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  17. 1 vote

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  18. The scheduling should allow you to schedule employees every other week recurring.

    1 vote

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  19. 3 votes

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  20. having a Payment Distribution Report that shows you all the payment types you've processed. You can see your total cash, check, and credit card transactions and other types of payments. Within the actual reporting tab. having to go to payment processing to see this report is just an extra step.

    1 vote

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