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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7883 results found

  1. I would like to know which clients have never made an appointment. Currently if I create an Audience with the filter Appointments less than 1, it returns nothing. Thank you.

    3 votes

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    1 comment  ·  Admin →
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  2. Ability to add Buddy Passes separated from Vouchers

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. 1 vote

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  4. Have the ability to choose +4/+6/+8 when booking on the app.

    2 votes

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  5. Include "Yea/Yeah/OK" as a "Yes" as an answer to the text reminders to confirm an appointment.
    We know how clients are: type yes to confirm and they answer Y or Yea, or Yeah, and the system does not recognise that!
    Thanks

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. 3 votes

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  7. There should be a condensed way to be able to look at the full service menu for a provider. If someone wants a list of all services that they are coded for, we should be able to easily pull that list up and either email, download, or print it. Also, when we are booking an appointment in the calendar - we should be able to pull up the provider and see a condensed list of their services... not all the services in the company.

    13 votes

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  8. Please provide access to patient charts more easily- Double click on patients appointment and it will pull up?

    5 votes

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  9. when reviewing online bookings, once the appt is checked it automatically marks it reviewed. Over the weekend we have an influx and then have to keep scrolling through them to find where we left off

    2 votes

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  10. We have 2 service providers who offer full-body waxing. One is an Esthetician who works from 9am-2pm. The other is a Cosmetologist who works 11am-8pm. During the times they work, they provide different services (the Esthetician offers facials and the Cosmetologist offers nail services). However, their mutual offering of body waxing overlaps. I would like to have the Esthetician available to be scheduled for body waxing before 2pm and the Cosmetologist available to be scheduled for body waxing after 2pm. Is this something we can do? There have now been 2 instances in which the Cosmetologist gets scheduled for a…

    2 votes

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  11. Every day we create a blocked time slot that is just general reception notes. Things like 'ashly working whole day'. 'call so and so to remind them of early shift' 'fire drill on x day'. We have a slack and a day of note book, but seeing a little tag seems to be the only way we can really manage this stuff...but it means one provider gets a ton of notes on their schedule.Pls add a day of notes feature. Every platform I have been on has had this suggestion and none have done it. Do it!! We are all…

    10 votes

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  12. We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!

    32 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. Reformat the 'print' view for charts as in its current state it's essentially unusable. Also add an option to email a PDF version to the client. We use 'treatment plans' as a chart where we document the client's goals and the treatments they should be getting, along with pricing and notes. We give this to them to take home, and we need a copy for staff. We created this as a digital chart, but want a way to share it with the client that looks professional!

    14 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. For medical aesthetics, we want to see a quick snapshot of the appointments when we open the patient profile. I want to see the picture above the appointment, the treatment performed what was injected, or how many units were injected under the picture. Also, the provider can open the invoice attached to the appointment to see what was charged. It needs to be more aesthetic medical spa friendly

    4 votes

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  15. Would be super helpful if you could add the times the client checked in for their appointment and what time the appointment was checked out in the appointment details for easy visibility.

    7 votes

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    1 comment  ·  Admin →
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  16. I want to use Boulevard to the best of my ability. I personally feel like I could use it so much more and make my business more efficient. The help center is great, amazing, and better than most! But I want to talk to real users who may work around the parameters that we are given. I want to be enlightened and inspired to use more of the system. (Reports, inventory, goals, client retention) I just feel like I've only tapped into about 20% of what this app can really offer. Please help me use it more!!! :)

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Need to be able to see the actual first visit date in the clients tab, not just filter to a certain date.

    2 votes

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  18. Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.

    47 votes

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  19. 52 votes

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  20. Must be able to use a gift card as a form of payment for online booking!! We're getting charged double in credit card fees since we are not refunded the fees when we refund someones card.

    5 votes

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