8500 results found
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email creates duplicate accounts
PLEASE allow checking in & setting up appointments with PHONE # ONLY. Emails constantly create duplicate accounts when a client miskeys or has multiple email accounts. Oh and almost NO ONE even uses EMAIL anymore.
7 votes -
Non-admins who can edit timecards shouldn't be able to edit their own
Managers have access and should be able to edit timecards for service providers and other non-management employees. They should still not be able to edit their own timecards - this should be left to Admins only.
3 votes -
Have an option to have custom fees to be added based on $ or % of a service
Having the option to have custom fees that apply to certain situations or services would be nice and allow a clean check out process instead of adding it as a service or product
1 vote -
Membership & Package Sales in Pro App Performance
Would like to see individual sales of memberships and packages in the professional app as well as services, products and tips.
2 votes -
There should be an option to print a pdf file of the client's chart/forms in case they would like a copy or if we have to submit document
There should be an option to print and save a pdf file of the client's chart/forms in case they would like a copy or if we have to submit documents to their other doctors or to do a prior authorization on their behalf. Patient's have the right to obtain a copy of their office notes and or forms completed.
3 votes -
Spa vs. Medical - Separate merchant accounts
Spa services AND medical services are two separate businesses. There should be a way to attach medical services to the medical merchant account and the spa services to the spa merchant account as some employees deliver services under both. Having separate profiles per employee especially when they don't sync is not efficient and creates problems.
1 vote -
Allow Chat Close
It would be great if we were allowed to close out our own help chat requests if the issue resolves itself before support responds
2 votes -
Bubble notifications for walk-ins, like messages have
A visual notification on the menu bar alerting/showing front desk etc. that a walk-in has checked in
1 vote -
More support
It would be great if there was more support after signing up with BLVD, it is so difficult to get any help other than "look at the videos". Those are so short that they are of no help. I was told that you only get a short window of support and then you are on your own. If i knew that prior, I would have reconsidered my choice.
2 votes -
There needs to be a report for services providers on actual pay
There needs top be a detailed report for providers on what they are actually getting paid. Minus any discounts, product charges , returns or anything else. There is no such report. They can not check their pay. Everyother system has a technician report like this.
Thank You
4 votes -
Client app
it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.
164 votesHey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.
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Add a "comp" feature in check out.
When we comp treatments let us simply "comp" and not have to use Duo and go through the entire check out process
1 vote -
Perpetual Average Cost Value
View the cost of inventory on-hand based on the perpetual average costing method.
1 vote -
Add Link to After-hours Response
Ability to add a link to the business website or client portal to encourage self-serve for clients engaging with the business when closed.
1 vote -
adding a membership through client profile
It would be nice to add a membership to a clients profile without selling it through the POS. There are many times we want to add the plan and draft info but charge nothing until the first draft the next month.
1 vote -
GIve us the ability to enlarge comparison pictures or direct download to ipad photos
When opening the gallery to compare B & A the pictures (at least on an iPad) are tiny and hard to see.
Please allow us to enlarge them in Blvd, or directly download them to iPad photos and we can use another app to compare them.5 votes -
view card history
Credit Card history on client to see when it was added, removed, etc.
4 votes -
Report that shows the net total sales column less tips
Even when we customize reports and remove tip sales, tips are still included in the net sales number. This needs to be changed so we can see the net sales number without tips.
4 votes -
CRM Tool
A reportable field that our team could fill in with the next outreach date, a drop-down of why we need to reach out (rebook, membership, customer service are the general drop-downs that come to mind).
Report on clients without a future appointment scheduled including name, home studio, last appointment date, type of service, dates of last outbound message sent and last inbound message received through Boulevard
7 votes -
link appointments together when clients schedule online
When clients schedule multiple appointments online, the system does not link the appointments together.
18 votes
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