7155 results found
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Create better solutions for clients when using booking widget on other browsers outside of Chrome
Need to have turn key tech solutions when clients book online using the booking widget if they use Safari, Edge, Mozilla or anything other than Chrome. We need smooth booking flow and it is inconvenient to ask clients to use Chrome or delete cookies and cache
4 votes -
Offers with an internal setting to choose an option to be covered by business or covered by provider.
I would like to use offers for every sort of discounting. But I would like to have the power to decide who is responsible for that cost, provider or company.
5 votes -
2 votes
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Time blocks unavailable on booking overlay
Would like the ability to TURN off online booking for any staff that has a time block. Marking it as unavailable so that certain services with the double booking option are also still blocked for online booking
Idea: maybe to have an option to select Unavailable for online booking "time" under Schedule tab under Manage
2 votes -
Adjust Calendar FONT Size
Visually, its hard to see the names and the whole calender. Can we have presets where we can make the words on appointments and icons bigger without compromising the whole view
2 votes -
allow locations to unsubscribe from booking/cancellation notifications if they choose
Our studio inboxes get clogged up with Boulevard cancellation/booking notifications from each client; there should be an option to unsubscribe from those
4 votes -
Clients can rebook a previous appointment (service + provider)
Allow clients to see appointment history and easily rebook a previous service + provider combo
28 votes -
Remove failed refunds from reporting
If a refund did not go through, it should not be included in reporting. If it is, a current status could be helpful for determining if the funds were actually removed from the business account or not.
1 vote -
Account "clocked in" hours opposed to scheduled hours for utilization reports
not having the ability to switch between clocked in vs scheduled hours makes this report irrelevant. These numbers are CRUCIAL to managing a business. Please improve this asap
5 votes -
Offer different types of client notes
Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized
13 votes -
Tippy
Can Boulevard please consider integrating with Tippy. We had it with our Envision software and it was a game changer for the stylists. Tips go straight to the stylist and there is a huge increase in tips.
10 votes -
1 vote
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Reference to CC on file, but guest maybe wants to pay a different way.
So for the guest who have a cc on file, it would be nice if a button popped up and said, "Do you want to charge the card on file?" Then we have to hit confirm or no. This is especially true for young adults that maybe have their parents cards on their file, but then the young adult actually wants to pay cash and not charge Mom's CC. It just automatically grabs the card on file with no chance to asking first.
1 vote -
Export Offer Codes
We need the ability to export offer codes with all of their discount details and dates, it's critical for our finance team for accounting and forecasting.
2 votes -
inventory on hand category
Categorize inventory under: Clothing, Hair, Skin Care
1 vote -
1 vote
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Ability to upload a picture directly to an appointment.
This would be a game changer! We get lots of inspiration photos for services. Right now the front desk has to text the photos to the stylist and it is hard for them to keep track. Would be nice to be able to attach a photo to the clients appointment or even in their profile "notes". How cool would that be! We could have a log of all their photos in one place. I saw Boulevard added photos when completing forms and charts...but that's not where we want inspo photos for their service specifically.
2 votes -
Hide or deactivate tags without deleting them
It would be SO useful if we could hide or deactivate tags without completely deleting them. We have so many old tags on client profiles because there's a chance they might be useful later and so we don't want to completely delete them, but most of the time they are just cluttering profiles and appointments.
1 vote -
canceling at confirmation
We do not want guests to be able to cancel their appointment via the confirmation email. If clients wish to cancel, they will need to call. This allows us the chance to get them rescheduled rather than just canceling their appointment. We won't be able to use the email feature at all until this is resolved or it's going to impact us in a very negative way. I saw at least 5 other posts for the same idea so I think if you merge them all you will see there is quite a need for this. This seems like a…
13 votes -
Report on Reoccurring Appointments
The business would like the ability to run a report on all reoccurring appointments that are scheduled by client name.
5 votes
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