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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7155 results found

  1. change frequency to set days of the week and times instead of setting time blocks up for every single day repeating weekly

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Can you please make exporting reports to excel store numbers as numbers and not as text. Your exports do not preserve the format of data from the reports for numbers and you have to manually convert everything from text to numbers.

    5 votes

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  3. We have external documents with client data that we would like to be able to link in their notes section for easy access.

    1 vote

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  4. Instead of just having booked at 4:15 have the minutes duration as well for how long the appointment is to go till

    1 vote

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  5. 1 vote

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  6. On the client booking - allow clients' stored credit card info on their phone or computer to be automatically entered when booking

    18 votes

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  7. 2 votes

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  8. the ability to view account credit on booking conformation before finalizing appointment

    3 votes

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  9. going in to each service and customizing is soooooo laborious. List all service and just check a box if the tech can -perform that service instead of hving to customize each service!!!!

    56 votes

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  10. 1 vote

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  11. Ability to customize the failed membership billing notification email.

    1 vote

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  12. Ability to view reports without a date range limitation.

    5 votes

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  13. The add-ons are great IF you never have to change anything on the appt! If you need to change say the first service, for example single process, the gloss add-on will be removed! Then you following service is moved up, so you have to retype the gloss, and then re-add the last service ( and you better remember if it was a blow out or a haircut, cause it's gone, and we all know we are always juggling several things at the front desk!)
    So please unlink the add-ons to another service, so we can easily make changes. Thanks

    2 votes

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  14. I click on the template I want and start editing and don't realize I didn't click "choose this template" the extra step needs to be removed or you shouldn't be able to edit the template before clicking that button

    1 vote

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  15. Restriction at checkout to disallow a gift card to be purchased using an existing gift card. Gift card redemption should only be applicable to services, products, or gratuity

    10 votes

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  16. Having an Instant Message or Pop Up for quick chats between front desk staff at two different locations without having to speak on the phone. It would also leave a clear picture of where a situation stands as the desk staff switch shifts so things wouldn't go unfinished.

    2 votes

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  17. An alert or system of alerts for when you forgot to clock-in/out

    17 votes

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  18. Add a column in reports to view how a card was accepted. i.e. Card on file, swiped, Duo or manually entered.

    3 votes

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  19. Ability to download the information from the cancellations page (accessible via Front Desk and Calendar views).

    3 votes

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  20. There is no way to see or visit past receipts for accounting purposes. There should be a feature to go back into patient profiles to visit each individual transaction, or have a monthly transactional sheet.

    4 votes

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