8500 results found
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New Customer Services vs. Existing
We require new patients/customers to pay a deposit (to protect against no shows). Unfortunately, there is no way to distinguish between current customers and new customers. We need a gateway (are you a new customer question) OR ideally a way of showing certain services to new patients and certain services to existing patients. This has become a big issue as rather than booking under services titled "New Patients to XXXXX Start Here" since they require a deposit, they circumvent the system and book under other services.
4 votes -
Manage Access Option and for ALL Summaries and Reports
Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.
5 votes -
Expiration dates with products
With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.
45 votes -
orders
Adding who completed the order on the first page, "orders" or even on the purchase itself vs, having to open every receipt to see.
2 votes -
1 vote
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Marketing
The Marketing suite is horrible! It is so difficult to use. You need to make it easier because it is also extremely expensive. I left Booker to come to you and their marketing suite which is called Frederick is easy to use. With you guys I had to get mailchimp to send emails. I am not happy about this at all.
1 vote -
Rescheduling Option
If we know a patient needs to reschedule but they don't yet know what time would work for them or they haven't responded back to an offered time...there should be a wait list spot for us to move the unscheduled appointment to until they respond. This way we can move it off of the schedule to free up their original spot for other patients but not have to cancel and remake there appointment when they do eventually respond/or are ready to reschedule and the appt can keep its original notes etc.
1 vote -
Option to enter in default unit price for services, so we can run a profits on services report
We would like to run a report that shows us the profits on performed services. To do this, we need to be able to enter in the actual unit prices of products used in services. Right now, active products allow us to enter in default unit price, we would like the same for services.
1 vote -
Detailed Order history
In history, it should just show the entire details of the order to avoid the constant back and forth when wanting to see more details. Or at least have Order history and APPT history separately
17 votes -
Before & After Photo Improvements
My practice is experiencing challenges due to the absence of features allowing zooming and pitching of photos for before-and-after comparisons. Additionally, we encounter difficulties in importing photos from the patient gallery into our charting system because the system simply does not allow it. To address this issue, I've resorted to subscribing to a PICSART account, which appears counterintuitive and costly as I have to pay for a subscription just for photos. These functionalities should ideally be integrated within Boulevard. While I acknowledge that Boulevard is primarily optimized for salons, it's crucial to recognize that in our aesthetic practice, the presentation…
14 votes -
Allow clients to be able to modify their card on file
It would be super helpful for clients to be able to modify their card on file. Unfortunately as it stands now they have to call our office (which isn't always open) and since we operate virtually it's incredibly inconvenient for patients and staff.
7 votes -
Patient Average Visit Value
Can average visit value pull from products? We are an injectable practice. It would be great if products were reflected in the patient chart for Appts, revisits and Average Visit Value. It looks like this is only set for services. Thank you
4 votes -
Auto-assigning service provider for retail sales
Automatically assign service provider as seller when products, packages, or memberships are sold along with a service at checkout.
1 vote -
1 vote
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Mark-Ups - Ability to Select Product Used
It would be amazing from the Mark-Ups to allow to select from a list which product was used. Perhaps a drop down and color coded would be amazing.
4 votes -
Add date ranges to report downloads like summaries have
When you download a summary, it has the date range for the summary in the file name. When you download a custom report it just has the report name. This is hard when you need multiple reports of different date ranges and they are all named "Custom report.csv" and "Custom report(1).csv" It would be nice to have the date range for the report like the summaries have.
1 vote -
unit cost
The ability to adjust unit cost in product profile at the location management level.
2 votes -
2 votes
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Business Charge
Can the business charge attach to stylist commission rather than service? New stylist price point is less than master stylist.
2 votes -
Checkout cancelled appointments
We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.
2 votes
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