7882 results found
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Customer service count shown on schedule/appointment details, and reports.
Add a service count indicator on the appointment details that shows how many times the customer has done that service in the past. For example, if the customer has already completed 4 60min massage appointments, the schedule would have an indicator (when you click to see details) that shows they've completed 4 previously so we know it is their 5th.
This would help provide better conversations with clients, and better staff awareness when a client is completing series of scheduled/prescribed treatments.
2 votes -
2 votes
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Need to be able to add forms and see pending forms from client profile and not just from the calendar
Need to be able to add forms and see pending forms from client profile and not just from the calendar
1 vote -
Bypass Review Chart option
"bypass review forms" privilege and feature should present a "skip" option to staff allowed to bypass rather than just removing the "submit and review" button altogether.
7 votes -
watch customer
The ability to 'watch' a client would be very helpful. We have certain customers that come in that I'd like to be aware of - either because they are a high value client that I'd like to connect with personally, they need extra attention in some way, or they are a problem customer that we need to be aware of in order to track if any other issues come up with them. The way it could work would be:
- I would click on "watch client".
- I would get an option to show a notification when booked, receive an…3 votes -
Set default employee communications settings for new staff profiles
New employees have the same exact comms settings as existing ones. Being able to set a default instead of updating the toggles every time a new staff profile is made would be more efficient.
3 votes -
delineation between staff and rooms
It would be nice to have a hard visual delineation between the staff schedule and room schedule in the calendar. Currently looking at it in its full view, the two blend together as they both have the same greyed out background to show bookable times. If there could either be a bold vertical line between the two, or have a slightly different colored/patterned background (different than the grey), it would make it easier to know exactly where the staff schedules stop at a glance.
2 votes -
We would like to set the 'send confirmation to client' at the service level
Some appointments are for internal purposes only and we do not want the client being notified. We would like to be able to set the default for this check box at the service level so that staff doesn't accidentally send the appointment to the client.
1 vote -
Repeat block go indefinitely rather than requiring an end date.
We have a weekly team meeting that I would like to set up to repeat as a blocked time indefinitely. Instead the max I could set it was a year and now I'll have to go in an reset that up every year.
5 votes -
New forward looking report
Something like the staff performance report mixed with the booked forecast report. I would like to see hours booked and hours scheduled along with the dollars booked for the date range.
2 votes -
Tax report
Where are we on creating a report that separates taxable services and products from non-taxable services and products????? There are so many items that I had to list as retail for it to show up properly in the checkout area but they aren’t taxable so it’s becoming tedious
1 vote -
Logo identification between sites
We have two locations, although under the Manage tab for each location we have a different logo, which also shows up on the booking widget, it does not show up in the console when you toggle to a different location. It seems to default to the main global logo instead of the per site one. It is hard sometimes to know what site you are looking at because the logo is the same for both.
3 votes -
during check out, give a prompt to charge the credit card on file, instead of automatically charging the card on file.
during check out, give a prompt to charge the credit card on file, instead of automatically charging the card on file.
3 votes -
allow commission on price of sale product
We need a method for providers to earn commission based on the sale price of the product unit credit. This way, when the credit is redeemed, the provider receives commission based on the sale price rather than the standard price of the product. Providers should only earn commission on the actual sale prices, not the regular pricing.
1 vote -
Membership Page Display
Would like easy visibility into start date directly on Membership page (vs in a report). Also, would like to be able to filter and/or search by plan name on this page.
4 votes -
client notes photo limit
increase the number of photos that can added to a note
2 votes -
ability to add transitions PER APPOINTMENT not per service
It would be a lot more efficient to be able to add an APPOINTMENT transition time rather than adding it to the SERVICE because sometimes we can have multiple services in one appointment that don't require transitions in between, only at the end but these services can also be booked individually so that's why they all need their own transition time with the way it is setup now.
1 vote -
Do not show staff without open schedules when viewing "Is working" in the app
The app (iOS) recently started showing staff not scheduled to work but with timeblocks in their schedule when set to the "is working" filter. This is not the same behavior as the dashboard view. It is confusing to show staff that do not have open schedules and kind of misses the point of "is working" if they aren't scheduled to work.
We often have lunch breaks blocked on every day even if someone doesn't work. This ends up having them show up on the schedule even if they aren't working.
Please standardize this to match the desktop view (it worked…
2 votes -
Franchise Controls in Marketing Suite
BE able to either control franchisees marketing templates and outreach without being charged for it at the corporate level.
Also, allow Franchisee sends out their own marketing, but can only access their client base.
Requested by 4Ever Young, 45 location prospect.
2 votes -
Ability to require staff to scan products at checkout and not manually enter
Some retail items are almost idential except for strength, size, etc. so the most accurate way to select the exact item being purchased at checkout is to scan it. allowing front desk to type it in instead can cause errors so it would be great to be able to require that they can only scan a barcode in.
2 votes
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